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March 2024 by Yu Ye
The only reason they are still in business is because they are at the airport.
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February 2024 by Nichole Mitchell
Whoever this Black woman is working behind the bar has a very nasty attitude!! I came to the register after ordering at the kiosk because there was no option to add onions on my hot dog. And she screamed YEEEES at me w/ a disgusting attitude . The gentleman came to register to help me. I told him about the onions and she proceeded w/ her attitude, rolling her eyes and head! I frequent this place often since I work in the airport but this might be my last time here. The nastiness is uncalled for. It is 3:40pm 2/25. Give your workers some customer service training ‼️‼️‼️
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February 2024 by Paul&Suluh Floyd
$9 for a tiny sandwich with barely one strip of bacon ($3 extra) and non-melted cheese. This is my first and last Burgerfi. Popeyes next time fo sure.
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February 2024 by Tyler Johnson
Similar to Burger King, but less angus “beefy” like. I ordered the Beyond Burger and a 1L water bottle for $18. The burger was tasteful and a tad messy but the beef seemed a bit more artificial (I did order it with everything on it so don’t knock it). It’s a good spot to sit and chill for a bit. Wasn’t a bad spot to try out.
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February 2024 by Jennifer Stone
My experience was different from many. Quick service, good veggie burger with fresh lettuce and tomato, and nice staff.
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January 2024 by Zahir Al-Burhan
The manager was nice but failed to handle a simple meal voucher payment. Tried 4 times and couldn’t get it right and I just didn’t have the time to waste. The food is good but that was like watching the cowboys play, pathetic. Perhaps train the managers and employees on handling the meal vouchers properly.
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January 2024 by Chris Weber
The bartender is incredibly unfriendly and rude. Good luck! Burger was good.
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January 2024 by Katie Hampton
Cold burger.
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December 2023 by Steven Nickerson
First experience here and I was really surprised. Service was AMAZING! Not exactly what you’d expect being it’s in an airport. Food was great. Bartender Mercedes was AWESOME! Total staff were very friendly and accommodating. I highly recommend this place for sure.
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December 2023 by Daniel Li
A little pricey, to be expected at the airport. But all things considered definitely one of the better tasting things you can get at the terminal.
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December 2023 by christina berwick
The kiosk doesn't have clear instructions how to order a vegan friendly burger, but Bobby was very nice and called me back about my grievance and sent me coupons.
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December 2023 by Frank V
Not bad it’s a big slow but other than that can’t complain burger was cooked great and while the value isn’t great Evrything was adequate.Beyond burger was cooked perfectly was looking for grilled chicken and figured maybe this has less saturated fat vs a regular burger but who knows. Would go here againIt wasn’t super quick but I guess it’s expected they cook things from scratch Which Is nice.
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December 2023 by James Lyons
I messed up came early for a flightDon’t trust any airport food and service butWas pleasantly. It was the freaking bombThe bartender was great any to top it off the burger was the bomb. If ur held up as I am I suggest stopping by. I’m at RDU Raleigh Durham airport still better burger than anything in NYC.Stop by
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November 2023 by Levent Onat
I had a very early flight and I wanted to order here since I tried it before somewhere else and I liked it. First of all, there was a line at Jason Deli next door but no one at BurgerFi. I should have checked the reviews when I first noticed that! Their self order kiosks were open but they don’t want you to order there. And most importantly, even though they had a very clear two posted signs at the bar that guests are welcome to sit and eat- see the pic. They rudely asked me to move somewhere else? When I said but the signs says I can and there is no one waiting to to sit at the bar, the guy who seemed like was tasked to cook the burgers told me that they were old signs!?? Not to mention the big puddle of water on the floor waiting people to slip and injure themselves. Rude and not even following their posted signs! …. unsafe. The food was ok. No wonder why the next door business was packed with people and no one at BurgerFi. I do not recommend.
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November 2023 by Christina LD
The staff of this place is horrible. The kiosk was offline/out of order, I ask one of the staff who is seated in the counter where they are cooking didn’t know where was the cashier. She magically appears a few minutes later, she barely can take our order, they had loud music in the kitchen, some of them laughing hard other kissing each other, my other was wrong… I can keep going with the list. Just eat in any other place, trust me.
