-
August 2024 by Amanda Rash
Every single time I have a package I always have to pick it up from the post office instead of it being delivered. I am sick of having to go to the post office for my packages when I pay for delivery. This is the worst post office. I have ever dealt with in my entire life, I do not understand it. The lazy person that delivers the mail needs to be fired and replaced with someone else.
-
July 2024 by Laura Pittman
We were standing in the front yard and usps came to the box and looked at us and still put a can not deliver in our box without trying to delete our package
-
July 2024 by Shaun Brown
Horrible. I pay fees for over night shipping and never get my packages on time. They either say delivery was attempted knowing they never came near my home. Then I can't go and receive my package because they say it's on the truck that never showed up
-
July 2024 by Kiarylane Cuevas
I'm so exhausted with the postal service here, we've lived in morganton 3 years and I have had issues at every single adress. When will enough be enough this is so distressing. I've been getting updates saying my packages are being held at the post office BY CUSTOMER REQUEST. I don't request anything other than my packages and mail to be delivered. They have in the past dropped my packages off in a whole other town to a whole different address, or it's "delivery attempt failed" and it's a lie. I'm genuinely so tired of their consistent issues.
-
July 2024 by Gman Charger
EVERYTIME. I MAIL A LETTER. TAKES A MONTH TO ARRIVE. ???? NOT SURE MIGHT BE THE GREENSBORO LOCATION THAT HAS THE. DELAYS
-
June 2024 by Angela Whitesides
Our postal carrier won't deliver some packages if they are long or big she puts a note that Noone was home when we were in fact home. ALSO..what I ordered was a dog pillow..what is heavy about that? And a small rolling cart..maybe 10 lbs or less...My neighbors are complaining about the same issue with this same woman that delivers our mail too. So if she can't perform her duties, then maybe someone else should step in her place to be our mail carrier! I also have a nice place at the front door to deliver the mail..sometimes..it's threw in our concrete driveway..we live in a culdesac..the note she leaves says No Secure Place to leave the package...Instead..it's because she don't want to stop and get out of the car and walk it to the front door!!! Please reassign her and give us a new person that will halfway even try to deliver people's mail
It is Willowood Dr In Morganton NC also getting other people's mail in our box continuously and other neighbors getting my mail in their boxes as well
-
June 2024 by Kesha Sparks
If I could give no stars I would. You put my mail on top of the mailbox ran over with tire tread. I recently received a stabbed package. Y’all are literally the worst. Hire people that are competent clean house if need be but this postal service is the worst out of any area I’ve ever lived.
-
June 2024 by Summer Doolittle
nightmare customer service
-
May 2024 by Kristen Gath
Absolutely absurd that they won’t leave packages and you have to drive 25 minutes to the post office.
-
May 2024 by Augusta Wallace
Today, Apr 24, th mail truck was heard by me up and down my street over 9 times. when the truck finally stopped at my house, the carrier put my mail on the porch floor and not in the box. One letter was one dealing with my SECU account. Anyone could've gotten hold of it and cleaned out my account.
-
May 2024 by taylor Jean
Chesterfield carrier won't do her job .lies ,loses packages ,rude
-
May 2024 by Rafael Morel
Dishonest worker says can't deliver due to driveway but yet she drives a jeep and my sons therapist multiple ones drive daily to my home . Some people work past 5 pm so we cant do your jobs your paid to do for you and run up there to stand in line a hour to pickup . Staffing needs fired . I cant order important amazon medical equipment for my son nor anything due to this worker . She is bizarre writes rude Stickey notes on our mail . Refuses to do her job at all .I've had a package missing for months that had my pay in it . Re staffing needs done immediately. I now am not comfortable with even using my own mailbox to mail anything over fear of her losing it on purpose . Locals go look at social media hundreds are complaining on same issue . Everyone complain to above morgantons heads at state level .
-
April 2024 by Liam O'Donnell
Worst post office ever. They don't even pick up the phone. I ordered a gift for a client via amazon and the address and everything was correct. Apparently they don't want todo work over there and do not do any digging. They returned the package back to the sender because of an "invalid address". A simple google search would've shown that its a legitimate address. Can't wait for the post office to remove these lazy bums and replace them with AI!!!
-
April 2024 by Kevin Haggerty
On a regular basis, we get Amazon packages that are not delivered, and they leave a notice that our mailbox is true, or that an attempt to make the delivery was made. It’s never true. Each time, we’re home, and it would be easy to leave the package at our door. They simply don’t feel like driving down our very short road and having to get out of their car.
I work in Black Mountain, so it’s not possible for me to get to post office by the time they close at 5.
The level of service provided is some of the worst I’ve ever seen in my life.
-
April 2024 by Anita Layell
My regular mail lady was on vacation and I was going to get a package. My tracking said my package was delivered but wasn't. The person had taken it to another address. Had to reorder it. New or part time people need to double check the address and the package