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February 2024 by John Sanders
Disappointing service and poor problem solving. When they decided they didn't want to deal with the issue anymore, they just hung up on me.
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March 2023 by Pollution Monster
They told me that if someone figures out your old TD Bank online password. That they can login to your online banking, even after you update it to a new password. There's no way that's true... ?♂️
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January 2023 by Franklin Zambrano
Yohana was patient and very helpful. She too the time and answer every question that I had.
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December 2022 by Pat Barus
Very friendly staff
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February 2022 by Thomas Finkleton
Fraudulent bank with double standards. Freezes peoples funds as they see fit and can’t function properly as a bank. They give you your funds based on if you agree with them politically or not and their services weren’t great to begin with.
There are just too many options out there with better rates and products than these guys - and you can send your money and bank as you like with other companies more freely. Highly don’t recommend
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February 2022 by Joseph Mitchell
Had a very complex issue that was hard to explain, called the 1-800 customer service number, twice, spent roughly an hour on the phone each. I called this bank, my home bank and Ms. Nichole Dubs was nothing but pleasant. She listened to my issue and did everything she could do to quickly resolve the issue and successfully did it. Can’t guarantee they can solve your issue, but they will do everything in there power.
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January 2022 by Gloria Cross
Very good!!
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December 2021 by Arson
you cant trust the balence this bank tells you, every thing is complementry subject to change at their descretion, for example if you deposite $3400 they may tell you you have $100.oo available to spend and will change their mind afterwords withiut notice to their customers, and charge you $70.00 if you spend $13.00 of that $1oo.oo they let you have as a courtesy, NOT A GOOD DEAL FOR CUSTOMERS!
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December 2021 by Glenn Harvey
The branch is virtually closed. A) Call the local telephone number and you get voice mail with a promise that you'll get called back promptly - never happens. B) Go to branch, door is locked with message, "call for appointment." See A.
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September 2021 by Kom Fbik
This is the worse bank branch I have ever dealt with. I have requested to withdrawal cash out of my saving account and after waiting 30 minutes, they refused to give me any money and they told me to stop by the next day because they want to verify me. I have provided them with my ID and two other debt and credit cards and answered all their security questions and also logged in on my TD app and transferred money from my checking to my savings In front of them and despite all of this, they don’t have enough information to verify my identity. And then I requested a cashier check instead of the cash and they still refused my request. This was the most unprofessional bank experience I have ever seen. Zero stars or better yet negative 5 stars.
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September 2021 by Wise & Innocent Games LLC
The service from the first day was so helpful, informative and friendly that I got a whole new perspective on this bank. I love that they’ve branched to Morganton!
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July 2021 by Richard Schwartz
you cant trust the balence this bank tells you, every thing is complementry subject to change at their descretion, for example if you deposite $3400 they may tell you you have $100.oo available to spend and will change their mind afterwords withiut notice to their customers, and charge you $70.00 if you spend $13.00 of that $1oo.oo they let you have as a courtesy, NOT A GOOD DEAL FOR CUSTOMERS!
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May 2021 by Gman Charger
TRIED CONTACTING THIS BRANCH MANY TIMES ABOUT FINDING OUT INFO ON A CONSTRUCTION LOAN & AFTER A WEEK OF NO RESPONSE TRIED CALLING AGAIN" GOT SOME BASIC INFO NOT TOO PROFESSIONAL" SEEMS U CANT ASK QUESTIONS " I BEEN WITH TD BANK SINCE THEY TOOK OVER COMMERCE BANK" U THINK THEY WOULD HAV LOVED TO ASSIST ME" GUESS HAVING SO MUCH DEMAND FOR LOANS" PROFESSIONALISM DOES NOT EXIST HERE" ILL TAKE MY MONEY & BUSINESS TO PROFESSIONAL'S WHO APPRECIATE THAT I EVEN CONSIDER USING THERE COMPANY
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January 2021 by Keith Simon
Only use if for ATM and occasional deposit. Much friendlier staff everywhere but my branch close to where I live in Philadelphia, PA.
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November 2020 by gerard g
TRIED CONTACTING THIS BRANCH MANY TIMES ABOUT FINDING OUT INFO ON A CONSTRUCTION LOAN & AFTER A WEEK OF NO RESPONSE TRIED CALLING AGAIN" GOT SOME BASIC INFO NOT TOO PROFESSIONAL" SEEMS U CANT ASK QUESTIONS " I BEEN WITH TD BANK SINCE THEY TOOK OVER COMMERCE BANK" U THINK THEY WOULD HAV LOVED TO ASSIST ME" GUESS HAVING SO MUCH DEMAND FOR LOANS" PROFESSIONALISM DOES NOT EXIST HERE" ILL TAKE MY MONEY & BUSINESS TO PROFESSIONAL'S WHO APPRECIATE THAT I EVEN CONSIDER USING THERE COMPANY