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October 2023 by Robert Ritter
Don't ever go to this place to buy a used car. Because they sell junk and they lie to you. They don't tell you the full truth about the vehicle on my third vehicle. I went somewhere else and I got the best deal. And I got a way not sure vehicle for less money.
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October 2023 by bill banks
Sean and the tower manger was the best sales team I have ever worked with. I bought a 2020 F150 Limited with 36000 miles on it. They work fast and hard on this deal and never put any pressure on me. They let me take all the time with the vehicle I needed. GREAT Group!
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September 2023 by Matthew Rodemeyer
Love these people, very knowledgeable and helpful. Amazing Diesel tech!
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September 2023 by Joe Miller
Monica and her team made my service and repair experience informative and pleasant. They were knowledge in what my truck needed and got it done. Thank you!
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September 2023 by Katie Hagy
I called ahead and explained that by the time I could get to the dealership it would be close to closing, they told me that would be fine. I had terrible experiences at 4 other dealerships before this (female buying full sized truck) but Garrett was great! He was no pressure, gave me a great amount for my trade-in and the process was much simpler and faster than expected. I am very pleased with this dealership and with my salesmen. Ladies, you can come here and shop with confidence.
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July 2023 by Luke Bryant
Far as buying a vehicle the staff was excellent, but do not buy the vehicle if it is sent out for work. Was told the vehicle would be ready to be picked up Friday or Saturday (this was in a Monday) both days was the same response of the vehicle was going to be back at the dealership, same response on following Monday (1 week).Worse thing about it is if you want an update on your vehicle you have to call down there and ask as they will not take the time and be courteous to call to give an update. This experience left a bad taste in my mouth and don't know if I would do business with them again.
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July 2023 by Proper Plumbing
Tried getting service. Apparently there is three service managers and they all work separately. Was told that the earliest appointment for the person who picked up was august 15th but if I call back maybe someone else will pick up and they might be able to get me in sooner. Unbelievable that they don’t know what the shops availability is, it’s not like the person picking up the phone is working on the car.
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July 2023 by Randy C.
I will never take my business to this dealership again. I bought a key fob to replace the one that I lost for my work vehicle. I stopped by this dealership in March to have it programmed. After about 15 minutes they told me they could not program the fob and that my vehicle required a special order fob. The guy told me not to worry about it, they would order one and the next time I was in the area, I could stop by and get the right one. They handed me back the fob I brought to them and said to have a nice day. Here it is 3 months later and my boss gets an invoice for $149.80 for programming a fob. They never programmed my fob and no one ever said anything to me about a bill while I was there. So I went back to the dealership and was told that was for the guys labor. The hole 15 minutes for not being able to program. They still wanted me to pay for another fob and programming. Hell no if it wasn't for my department getting the first bill I would have not paid them a dime. This is shady business practice to me. I should have been told there would be a bill even if there was no programming.
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July 2023 by Rachel Luchs
We had such a great experience with Cloninger Ford! I was in a car accident with my Ford Bronco Sport that I only owned for 4 months, and it turned out to be a total loss. Once I recovered from my injuries and started the process of searching for another vehicle (which is no fun), I came across the same Ford Bronco Sport that I previously owned, but in white! I was BEYOND thrilled, but really needed to stay in my budget from the settlement we received. Garrett was willing to work with us and do his best to keep us in budget. After all of the stressors that my accident came with, being able to be back in the car I loved, at the right price... meant so much to me! They also delivered the vehicle to my home, which again, was SO helpful due to everything else we had going on. Thank you for your willingness to work for others. You all were wonderful!
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July 2023 by Kimberly
The best car shopping experience ever! Jared is a knowledgeable and professional salesperson with a warm and friendly personality. He answered all of our questions and was able to do so in a timely fashion. Steve is top notch, and made the paperwork portion go smoothly. My husband and I definitely recommend Cloninger Ford!
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July 2023 by Jaybo Greenbo
They had the car I wanted. After inquiring about it Dwayne responded first thing in the morning. He sent more pics and info so I decided to make the nearly 2 hour trip. After I decided this is the car I definitely wanted, we were able to negotiate a fair deal and within a couple hours I was headed home in my new car. I would recommend Cloninger Morganton to anyone. I think it's worth the beautiful drive and Dwayne and the team are a down to earth solid group.
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July 2023 by Dawntay Boyd
Very very professional & efficient. Made a great deal that directly to the point, and they also deliver the truck and very next day. The most seamless car purchasing experience I’ve ever had.
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July 2023 by Patrick Hendren
We were on our way to go on vacation with our camper in tow when our truck started showing a check engine light. We pulled into Cloninger to find out that we had some pretty serious problems. As you can imagine, this was not the way we wanted to start out vacation. Spencer informed us that it would be the next day before we could hook back up to our camper and be back on our way to vacation. Spencer gave us a loaner car and we rode around for the day. Later the same afternoon, we received a text message saying the truck was ready to pick up. Thinking it was a mistake since Spencer told us it would be the next day before it would be ready, we called the dealership to find out that Spencer had pulled two of his mechanics to work on the truck at the same time so that it could get done same day so that we could be on our way back to vacation. WOW. We made our way back to Cloninger to find the truck ready and camper still in a secure spot. We hooked back up and immediately had to take the camper up Black Mountain where it ran beautifully and we didn't have any more problems. We highly recommend Cloninger for your needs as they truly helped us out. Thank you Cloninger!
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June 2023 by Gloomy Squid
The customer service was great. They worked on my mustang. They kept me informed and did all they could to get me the best price and care. I’m very pleased with their work.
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June 2023 by Anthony Dwiggins
My salesman Garrett and the finance team Brook and Rodger was very professional and courteous and was helpful with any questions I had. All three made the buying experience great, quick and easy. I would definitely buy another vehicle with them if I ever decide to buy another vehicle. I highly recommend Cloninger Ford of Morganton if you are looking to buy a vehicle. The staff is A+++++.
