“I drive to this store for service even though the Jacksonville location is closer to me. I have always gotten good service here. Other locations act like your bothering them with your questions or if you want to buy something in their store. This last time I upgraded my wife's iPad and upgraded my phone, they were able to get me a good deal and answer all my questions about the new phone.”
“Mike stated he had never seen anything like this before on the app. Tried to help us figure it out. Very professional and customer service orientated individual. Unfortunately he was unable to help us figure out why we couldn’t log into our account through the app. Will have to follow up with customer service over the phone. Mike provided the best customer service that I’ve seen in a very long time. Your AT&T store has some great employees..”