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February 2024 by Kit Loft
They done everything I wanted them to get done and more! Excellent manners, polite, and attend to my situation. I thank them for being so helpful and doing the best they can. It was expensive this time around, but necessary.
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January 2024 by Alexis Mincey
Fast, Easy,Loved the people I was in and out! I GOT MY DREAM MAMA CAR ?
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January 2024 by Bradford Willey
I've been really pleased with the service department and my service advisor, Jordan. Most recently, I had a rotary shifter replaced, and extra time was taken to write me a quote for insurance purposes, which proved invaluable. The efforts and knowledgeable answers to all of my questions and concerns are greatly appreciated.
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December 2023 by Let Us Spray Weed and Pest Management
Excellent experience. I brought my daughters car in for a repair. The staff was friendly. The service department was great. They were honest ( unlike RiversideDodge, whose service department lied and treated me like I'm an idiot). If you are looking for a Dodge dealer who will treat you right, look no further.
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December 2023 by Darnell Randles
working with Mike Webster was awesome if anyone is looking for a new car you should stop in and see him.The dealership was nice too
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November 2023 by Brendan Mckee
Service department is criminal, Larry Clark quoted me a job and over charged me due to the "matrix" glitching along with other stuff. Called him out and suddenly the bill changed, still overinflated but it is a stealership.In response to your response: Of course it shows good on your end, Larry and I went back and forth from his post service quote. I agreed to pay the $100 labor and $150 for the part before service was done. When I came to pay it racked up to around $410, I asked what happened and Larry blamed the "matrix" for parts which doesn't exist. There was a shop supplies fee tackled on as well but I never saw an explanation for what was used besides the cheap seat plastic and mat. There is no point in calling Craig, I hope you continue to lose more business to Riverside! Larry should have never been hired back and should be brought under investigation.
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November 2023 by Kirsten Robert
Paul and Raven were great. Made the process easy and as quick as possible. This is the 2nd vehicle we have bought from there this year. We feel like we are treated professionally, and are not pushed in anyway. After we purchased my jeep cherokee Paul got in the vehicle with me and explained all the features so I know how everything works. Called the next dat to see if we had any questions. Trade in was also easy. Very pleased. Thanks guys!
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November 2023 by Scott Quick
I purchased a used 2020 Ram 1500 truck from Mike Toler CDJRF on 11/04. My salesman Mike Webster was very professional and made me feel very comfortable speaking with him. He is an excellent salesman! I would also like to thank Sherri for making this deal happen! Both Mike & Sherri did an outstanding job insuring that I was happy with our transaction. Overall, I was very satisfied with my experience at Mike Toler and am looking forward to having my Ram truck serviced by them over the next several years!
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November 2023 by Brent Murrell
Awesome experience with this dealership! Robert is such an awesome person and I’d highly recommend him as a salesman. Many dealerships make you feel like a number where the decision is either buy now or get out. The folks here made it feel like I was having a conversation with a family member. Sherrie was a huge help as well. The southern hospitality was beyond belief. A huge thanks!
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November 2023 by Holland Topolski
One of the newly well designed buildings by Chrysler-Dodge-Jeep, especially the service department. The giant red,white, and blue America ?? is a nice touch.
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November 2023 by William M. Saleeby
The entire staff at Mike Toler CDJR were very professional, helpful and great to work with. Special thanks to our salesman, Mike Webster. He took time to answer all questions, was very responsive and helpful in explaining all features and operation of our truck.
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September 2023 by Douglas Young
Great people, Raven made my wife and I feel at home. Made the whole process enjoyable, would highly recommend this dealership.
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September 2023 by Adrianne Forbes
KC did an AMAZING job helping me get the perfect car for me. We searched near and far and I could not be any happier with my Wagoneer! A wonderful dealership with awesome employees that are here to help you with the search of a vehicle, trade in, etc! If you’re looking a car stop by Mike Toyler Jeep Dodge, Ram!! You will be 100-% happy!!
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July 2023 by Gary Piner
We had a great experience at Mike Toler CDJR! Paul Helmers was our salesman and could not have done a better job for us. He was very informative and made our transaction easy and seamless. We will definitely use Paul for our next purchase.
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July 2023 by Chelsea Girvan
November 2021, my jeep went into our usual shop, and they determined I needed a new ABS module. The part was on back order, but was ordered. Fast forward to late April/early May 2023, the part still hasn’t arrived. We called the dealership to see if the part could be ordered through them and expedited. I still had to bring my jeep in to see if that was in fact the part I needed, which was fine. Turns out, it was the ABS module that needed replacing. We paid upfront, and Larry Clark said it would be in at the end of June (as stated on my receipt). July 10th/11th rolls around so we called to see what was going on. Parts department said it wouldn’t be in until March 2024 and even that’s not a guarantee. We ended up calling Riverside in New Bern, and they said if we ordered the part with them and cancelled with Mike Toler, we would fall further back on the waiting list for this part. Needless to say, this is the only business we will be doing with Mike Toler from here on out. Larry Clark also stated on my receipt that I denied additional work that needed to be done to my jeep, and that’s not true. I told him we could go ahead and get it all done. Other than the ABS module, I’ll be going out to Riverside from now on.
