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September 2022 by Dean Boling
If I could put a rating of 0 stars I would. I’ve bought Star Rods for years and they have been great rods. But the first one that broke on me under normal use, they refuse warranty. Highly disappointed and will not be spending anymore money with this company.
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October 2020 by Kyle Schriber
If I could leave all the stars blank I would. I ordered a Smith and Wesson .460 XVR for a upcoming hunting trip through Stumpies customs guns which placed the order through them which I had researched and found in stock. Needless to say their distribution didn’t ship it resulting in the revolver not arriving in time for my hunting trip which one causes me the money out of my pocket for it and two required me to purchase one from a different distributor and gun shop. I always try to buy locally and support local businesses but this most definitely leaves a sour taste in my mouth. Very shady business to accept payment and not to ship merchandise out. It is the most unprofessional business customer service I have ever in my life received. I will not recommend to anyone and will not ever spend another penny with anything having to deal with this business.
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January 2020 by Bryan Jones
After researching the pros and cons of several fishing carts I finally decided on one and purchased the Sea Striker® Deluxe Beach Cart. Whether surf-fishing on the beach or simply using it to haul gear back and forth to different fishing spots it has been the perfect cart and has served all of my needs. It has been trouble free and is extremely durable. Unfortunately while pulling the loaded cart up the steps of a beach ramp I snapped the handle off. This was likely my fault and was the direct result of rotating and torquing the handle while pulling the cart. After returning to the retailer and looking online for a replacement handle I finally decided to contact Big Rock Sports, and Joel Snedeker immediately sent me out a replacement handle. The customer service I received was amazing and if I ever have to buy another cart again I would definitely by the Sea Striker® Deluxe Beach Cart. I think all retailers should use Big Rock Sports products because this company is 5-stars in my book.
