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July 2024 by shipwreck crew
Do not use curbside pick up. They told me a 1/2 hour. I had to wait for 1 hour and 40 minutes. No apologies
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July 2024 by Whitney
From someone that works in healthcare, I get it but Kristin in pharmacy at the drive thru you just sound like you are absolutely miserable and bothered by customers coming to get their meds. If you hate your job there are others out there. Being in the healthcare eye you gotta learn how to step it up a bit. Your negative attitude actually brushed off on me and I am not happy about that. I will get happy back but Kristin work on being a little more friendly and not such a Debby downer.
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July 2024 by Ansley Tuttle
I’ve never not waited an eternity for a prescription. This time, I pulled in and they said it wouldn’t be ready until 4:30. My husband came back at 4:30, waited until 5:00 for them to say it’d be another 25 minutes. Ridiculous. It’s always like this.
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April 2024 by Jordan Ostrowski
Worst pharmacy. DO NOT GET YOUR MEDS SENT HERE. Too many new techs that have no idea what they’re doing I’ve been waiting for over 10 minutes just to pick up a simple prescription. The new girl has looked me in the eyes 3 times and told me I’ll be right with you. Don’t bother coming here it is a waste of time. Walmart or CVS or even a different walgreens , but not this one.
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April 2024 by Kristen Ballard
Went here on 4/1/24 to pick up and RX for my niece. The pharmacist that was on duty that night acted like she didn't want to be there. When she was talking on the phone to us, I had to ask several times what she was saying because we could not understand her. I finally just gave up and started agreeing with her. After that she took my payment, when she gave my card back to me, she hit my car with the box that comes out. I asked her to back it off my car andI was told that it's ok because it has a bumper on the box. No care in the world at all.
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March 2024 by Erica Zangwill
This pharmacy is incredibly inefficient. Despite scheduling a Covid/flu test and arriving punctually, I had to wait in line for 30 minutes. Upon reaching the register, I was informed that I would have to wait even longer due to the prioritization of a walk-in vaccine appointment that arrived before me. It begs the question: what is the purpose of scheduling an appointment?
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February 2024 by Jordan Burns
there’s no need for the woman with the short blonde hair, who is always up front, to be as rude as she is.
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February 2024 by Nikita Williams
My online order was ready within 10 minutes. Thank you!
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February 2024 by Adam Barish
Same complaint as others. The commercial for their rapid flu and covid test is quick and easy. Made an appointment for 945a this morning. Took 45 min for a 30 sec swab. First they didn't know the computer system, then I just sat there while they went about their business until I finally said I had the 945 appointment and it was a crazy 45 min wait. Not going back
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February 2024 by John Maas
SLOW service for years now just about any time of day, inside and drive thru. It has gotten so bad I will not be returning. Only used it since it is 24 hrs and the other nearby one is closed on weekends. It took me 3 weeks and multiple calls and visits to get a simple prescription. Manufacturer was out so they just kept leaving it on hold until I finally requested a switch to generic. Home delivery request never was processed. Switched to in store and they kept saying oh the next shipment is coming without even verifying it was available. They could have solved it if they spent 30 seconds of time but don’t seem to really care enough. Waited 20 min in the drive thru line to finally get it after calling earlier, and they hadn’t even filled it despite telling me it would be ready an hour earlier. They made me go back through the drive thru line and I finally got my prescription 40 minutes later. This is not an isolated experience either. Though my insurance preferred pharmacy is Walgreens, I will be switching to another. Would rather pay more to not have to waste hours of my time every month.
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February 2024 by Evan Wallach
I was denied a prescription that I was issued earlier in the day. The clerk at the pharmacy desk did not give me my prescription and did not explain why. How could I leave a good review?
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January 2024 by Alex English
This Walgreens offered incredible service after the CVS across the street shut the window in my face. They worked through some insurance issues with me and had my sick daughter's prescription in my hand within 30 minutes on Christmas Day. 10 stars to this location!
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January 2024 by Marianne U.
The pharmacy drive thru takes endless amounts of time sitting and waiting. They need to do a better job of moving the cars quickly through the drive through. I feel they are wither short staffed or immensely overworked in this store.
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December 2023 by Lynne Settle
This evening I sat in the Pharmacy Drive thru with only 3 cars in front of mine for 45 minutes!!!! The car in front of me finally gave up and her moving allowed me and the truck behind me to give up and leave as well! We were blocked in and had no way out of the lane! Unbelievable that a 24 hour pharmacy that makes a tremendous amount of money on drugs, makes people wait for 45 minutes and we still never were waited on! This is my 3rd bad experience with the PHARMACY here. I will be shopping for better service! Pharmacies make a lot of money on the drugs! It certainly doesn't show in their pharmacy customer service!!! Beyond disappointing!
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December 2023 by Jenna Mason
Only thing good about the pharmacy is it is open 24 hours. Lines are crazy long and they are very slow. The other walgreens on east plaza drive cut their hours so I had to switch to this one, which has been very unfortunate. Call in day before, get told it will be available at 8 am, show up at 5 pm, wait in line 30 minutes, only to find out its not ready and I have to move to the back of the line. 1 hour here and still waiting. So disappointing, my prescriptions will be going to a different company.
