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November 2023 by Ronald Kilpatrick Jr
Always a slow moving line at the pharmacy and sometimes they text your prescription is ready and it isn't.
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October 2023 by Shyanne Spradling
This place is awful it was a convenient location so I tried to use it 3 times and all THREE TIMES I waited over 40 minutes and encountered NUMEROUS problems. Every single time they had an issue billing my insurance even after the first time I had a manager assure me she corrected the billing issue it happened 2 more times. The 3rd time on top of not being able to bill my insurance when I initially arrived they told me they didn't even have the prescription and blamed the provider for not sending it in. Then after calling and giving them the day and time stamp it was sent in after waiting over 20 minutes they found the prescription and said sorry it was buried under other prescription. You looked under my exact child's name but couldn't find it and had it buried under other people scripts? How does that even happen these people are incompetent and should not be handling drugs and narcotics. I will gladly use cvs instead. This place has to be open all night cause it will take all day for them to figure out how to give you a simple foot cream.
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October 2023 by Dustin Bence
This pharmacy should be shut down so we can actually get a pharmacy that cares about their customers in there. The managers and pharmacy staff lie and give you the run around just so you don’t go elsewhere. I have several friends who have been giving mixed medication in their bottles several times not just once all they say is whoops were sorry wow. The state department needs to do their job and shut them down before someone gets hurt, please boycott this location so we can get a store in here who actually cares.
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October 2023 by Bunny Queen
RIDICULOUSLY SLOW ESPECIALLY IN THE PHARMACY. Waited in line for 30 mins, the car infront of me had been waiting for 45. Uncalled for.
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September 2023 by Gary Silverstein
Needed to talk to Pharmacy. Put on hold for 22 mins and then they disconnected my call. Called again. Put on hold for 16 mins and then they disconnected my call. The hold message both times lets me know how many calls are in front of me. When they finally pick up, they immediately put me on a different hold and then eventually they disconnect my call. Unacceptable.
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July 2023 by Ray Petty
What a joke of a pharmacy. Prescriptions weren’t ready when they said, and then came back a half hour later and then still waited 25 minutes. Lol glad I don’t live near it.
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June 2023 by Hanna Raymer
The store on Williamson has very friendly attentive staff i the evenings.
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April 2023 by Carla Johnson
My daughter has a prescription that is on auto fill. I get to the drive-thru window and the pharmacist tells me they need to order it. Says they don’t keep that in their inventory unless someone orders it. So I told her that we come here once a month to get this prescription. I’ve been getting this prescription for over a year and I’ve never had this issue until I transferred pharmacies.
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April 2023 by Carolyn Wright
?? Has never let me down when buying certain beauty and hygiene products! Never out of stock. And I absolutely LOVE the late night staff, front end mainly?. Just wanna thank you for having a lending ear and caring heart(I guess I felt your energy ??) but that's rare these days and I was having a VERY LOW moment and .. I just wanted to say, you Brighten things up and that helps the store ALOT also..TY from bottom of my ❤️. See ya soon..lol ❤️❤️
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February 2023 by drc1085
I would give zero stars if it let me. I called and waited 45 minutes on the phone just to give them my updated insurance information so that I wouldn’t have to wait as long for my prescriptions to be filled properly. Not only did nobody answer the phone, but when I arrived at the store, like numerous times before, there was a wait of about a half an hour with 15 people standing in front of me and probably about 8 to 10 cars in the drive-through line. Once I finally got up there to hand them my insurance information they said they couldn’t fill half of the prescriptions. The people who work here are either completely incompetent or they are extremely understaffed and the store should be closed as they are not able to effectively help customers.
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February 2023 by Nikki Sims
Thankfully I don’t take pharmaceuticals on a regular basis. I happen to be pregnant and I came through the pharmacy drive thru to pick up a heartburn prescription. I have been sitting here for over 30 mins. This is beyond insane to keep people waiting this long.
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December 2022 by S J
You guys might want to put a sign up BEFORE the drivethru window stating that the drivethru is only open for Covid testing and not prescriptions. We waited a very long time in line for a very much needed prescription only for the sign on the window to state it was only for covid testing. Then to go in was even more of a nightmare. What a mess!!
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December 2022 by Desaray Stollings
They are open 24/7but it's hard to get someone to the phone..
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November 2022 by Ryan Wilson
Pharmacy was super unfriendly. Dropped off my fill prescription and was told 25-30 minutes. 40 minutes later I was asked for my name and then proceeds to walk back and not tell me what’s going on and they hurry and scramble to get it made. An hour hour later, I got it. It was 5 pills and they had hardly any foot traffic. Don’t understand. Great communication by not telling me what was going on.
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November 2022 by Matthew Vasko
Every prescription I've had sent to this location has taken longer than 48 hours to be fulfilled, if they can be bothered to get to it at all. In person, the pharmacy never offers solutions or reasoning. You'll wait forever to be greeted, only to be told to come back the next day. You can never reach them by phone either, they ignore calls on hold. Typing this as I was #1 in the hold queue for the past hour. Every time. I'm sure there's some standard for Healthcare that is being violated here...