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February 2024 by Matthew Ross
My busses bumper was about 2 feet over the pavement and in my driveway. The NC highway patrol rycalled them. This was on a Friday . I y.came home to find my bus missing. I called to see if I could pay to have them bring it back, the secretary said I would have to wait until Monday. She couldn't tell me a price and charged $100 a day storage. I called to find out what it would cost. The owner wouldn't call me back. After 4 days She said I owed $10,700. They didn't unlock the airbrakes or fill the air shocks. There are drag mark 20 feet up my road. The bill say the fuel charge was over $900 for a 21 mile tow. This company is trying to keep my bus to stop me from suing for damages. 13 days after the tow, I went to get my belongings out of the bus. The Rear Drive Axle had been switched out, the Front Tires were sitting on Old Truck Rotors, and a creeper was leaned against the side of the bus. The top escape Hatches were left open and rain got in from the night before. The bill has the wrong address of my house on it. The secretary asked the owner if he wanted to accompany to get my belongings. He sent one of his workers with me and wouldn't even speak to me. I see others reviews on this company. This company is Preditorial Towers and scammers.
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January 2024 by Kathi Gray
Your driver Justin went well above and beyond in assisting me with my tow. I can not say enough nice things!Justin, thank you ever so much!Kathi Gray
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December 2023 by Joshua Jennings
Ultimate towing got to me quick and to my destination, they took extra care with my lowered Audi, thanks again!
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November 2023 by Ken Erdmann
After waiting on AAA for several hours with no one showing up, I called ultimate towing and they dispatched Joshua out right away he arrived in 20 minutes and was super helpful the entire process. I highly highly recommend!
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August 2023 by Teresa Strazzazzabosco
Professional and helpful!
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August 2023 by Stacie Klein
They Were Amazing and Helpful! Justin Is The Man And We are Very Grateful For His Help!!!
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July 2023 by Kansas Winds
A Big "THANK YOU" and Hooty Hoot! goes out to Tow Service Expert Shannon at Ultimate Towing & Recovery.For getting us out of harms way and off I-40.And towed to Freightliner repair shop when needed.Their professionalism, expertise, knowledge, and team work was provided when needed.And I must mention aesthetically pleasing.Would 100% recommendUltimate Towing & RecoveryStatesville North Carolina
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May 2023 by Adrian Garcia
Excellent service, we called they said 45min, He was there in 15min, He got there so fast he had to wait on me ..lol.. Thank you..Services: Car towing
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May 2023 by Donna Jones
Dan from ultimate towing was the absolute best! My sons car broke down in a busy intersection. Shout out, Mooresville police kindly pushed him out of harms way.We called ultimate towing to come and pick up the car. Dan arrived, He was very pleasant and knowledgeable. He loaded the car and took it to our preferred mechanic who turned away the car and sent us to a transmission shop. Upon arriving at the transmission shop, he refused the car due to lack of help and no time. So Dan kindly drove us to yet a third location without hesitation. He even called the third shop before we arrived there to make sure that they could accept the vehicle. I am forever grateful for the kindness and professionalism of Dan and this company. Thank you, Dan-and thank you ultimate towing.Service: Car towing
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March 2023 by Jason Ammons
I personally want to thank Dan (Daniel) for towing my car safely to the repair shop. I also want to thank him for staying with me and assisting in getting me help when I had a medical issue on the way to the repair shop. He stayed with me and my dog Buddy through the whole ordeal. There are still good people out there!Service: Car towing
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March 2023 by Fitness WhereYouStand
The young man this evening was very nice. A-plus. Thanks! Will recommend.Service: Car towing
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March 2023 by Larry Mims
Chris and his wife was great. I needed a tow on a Friday afternoon and he showed up to help me out. He is very professional and funny as hell. I will always call them first.Service: Hauling
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March 2023 by Enjoying the Days
After hours of waiting for another towing company to be found and show up, our insurance company connected us with Ultimate. We were told that they could be to us in about an hour. A few minutes later, Daniel called and said that he would be to us in about twelve minutes. Then he showed up. Then he did the job. Imagine that! I hope to never be in the position to need a vehicle towed again. If we do, though, Ultimate Towing and Recovery is a business that I would use again.
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March 2023 by justin riley
I got into an accident pulling my 27 ft camper.. the truck was totaled so I had no way to pull my camper back with a lot of personal items in it to my house, which was an hour away…. They sent someone my way very quickly. When Jeremy arrived he was very helpful and patient. 100 percent recommend this service. Very affordable and friendly!Service: Hauling
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March 2023 by Denise Lomas
I would like to acknowledge you employee Andrew. He was friendly and polite. He kept in touch with me via text and phone from start to finish. I would highly recommend your company!!!?
