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April 2023 by LIZZY
HiI rented a truck Friday 2pm i requested insurance for $56 and it's not in my contract. It was a very young lady atthe counter. She called her manager and the manager assured her it was going to be included in my contract. I called many times but no answer.... absolutely no customer service....then spoke to Sylvia over the 1800 number and she was just defiant not willing to help at all. How can U-Haul allowed no customer service from a franchise and a rep? Unacceptable
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April 2023 by LIZZY NC
HiI rented a truck Friday 2pm i requested insurance for $56 and it's not in my contract. It was a very young lady atthe counter. She called her manager and the manager assured her it was going to be included in my contract. I called many times but no answer.... absolutely no customer service....then spoke to Sylvia over the 1800 number and she was just defiant not willing to help at all. How can U-Haul allowed no customer service from a franchise and a rep? Unacceptable
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March 2022 by Bill B
DO NOT use this place. They will scam you out of your money. Give you truck improperly filled out paperwork and then charge you ridiculous fees for their mistakes. Use Penske instead at least they are honest and not unethical thieves
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December 2020 by Joseph C
Great place to store your stuff
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August 2020 by Joseph Cantales
Great place to store your stuff
