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July 2023 by Kenneth Arrington
In need of tellers. Wait was excessive. Even at that this is the best bank in the area. People are friendly and accurate and efficient. Need a bank. Check these people out you will not regret it.
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April 2023 by Chris Puckett
I walked in the door as it was being unlocked, and had my personal papers notarized and back on my way with in 2-3 minutes. By the same person that unlocked the door. Very prompt and friendly!
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January 2023 by Ray H.
I have banked with SECU for many years and they have always been over the board with everything… their security department is the absolute best in the business and their banks staff are always beyond the call of duty helpful.
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September 2022 by Sugarplumm Lucie Lee
This place is absolutely wonderful. I have not encountered any problems here. The entire staff is friendly and welcoming. Shout to Paxton Gaither! She is the definition of a southern Belle and this world needs more Paxtons in it. Thank you Paxton and the Mooresville SECU team for your kindness and hospitality!!
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March 2022 by Ki L
Wonderful staff! And special thanks to Jamie and mr. Griffin ! ????
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February 2021 by Tyler Whitaker
I have been a member of this bank since I was a little one. I have had multiple loans including personal loans, credit cards and vehicle loans. I had fell on hard times and had some credit issues due to COVID and my partner getting cancer and my car needed repairs, but the repairs was going to cost more than my car was worth and since I still owed the bank on the loan .My only option was to get a used car. I found a dealership that was willing to give me more trade value than I owed on the car. In order to get the loan I was told I needed to pay these old debts off, which I was doing one at a time when I got the money. The branch told me to go through the dealership for financing. As I've told them before I'm on disability and the dealerships always need a co signer due to my income. I don't have no one to provide that for me. So now im stuck with a car that don't work and I have no way to my doctors appointments. I understand there has to be certain rules, but I've never missed a car payment and SECU use to be there for its members during hard times, but now I believe those days are long gone.
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October 2020 by Alice Dundam
Helpful staff . Glad to be a member and know that there are several locations in the surrounding areas . Interest is really low on loans if needed .
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March 2020 by Corey Dallas
Worked with a buyer that was interested in my vehicle that’s uses this bank in mooresville. To say the least Alexandria that works at this bank was very unprofessional and did not show any professional conduct while dealing with the process of there member trying to purchase my vehicle. They made the process very difficult for me and the buyer to make a decision. Would not recommend if you have the same similar situation where you’re not the title holder.
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March 2019 by Aaron Estep
Deposits my checks fine. However working with agents for financial advice and such was not very helpful at this branch. Overall SECU is great.
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January 2019 by Chuck Wilson
Great interest rate loans with an incredibly helpful staff. They truly grasp the dynamic that the members are the owners.
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December 2018 by Kevin Smith
Easy for us to use, not a member, but making payments to an account monthly is easy
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August 2018 by Ryan Ameigh
Extremely rude, most seem to not know much about their job and it always causes excess wait time for everyone in the waiting room. I went in today to open a new account and add my wife and the guy at the desk was extremely rude and I sat in the waiting room with a room full of others while they had multiple employees in officers without customers in front of them. I will be moving my accounts elsewhere.
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July 2018 by Hunter Gatti
Terrible service . Dont give loans easily . Regardless if you served in the military or not . If you try to deposit a big check they treat you like a criminal and want to make you wait atleast 4 business days to clear the check . Or say Go to the bank on the check if you want the money same day . Sorry excuse for credit union or bank in general , I would give no stars if I could still write a review .
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November 2017 by Tasha Sturgis
This branch is never friendly or helpful. They don't greet you, make you sign in, and this time the girl kept telling me to call customer service bc I interrupted her personal phone call. My branch is Winston is awesome!
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October 2017 by Merissa Correll
I've had a wonderful experience with this bank all thanks to Danielle !!! She was super helpful and nice! Made everything a smooth transition for me!!! She is the best!!! I will tell all family and friends about this branch! :)
