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October 2023 by Paste
I went here after I hit my bumper on a curb and was told that it would be around 1500. I was told that under the bumper there were sensors that were damaged and that they couldn’t just replace the bumper. So I bought a bumper and did it myself for 300 dollars there were no damaged electronics or any sensors of the sort. Either they made a 2000 dollar mistake or they lied to my face. Either way I cannot recommend this place in good conscience.
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August 2023 by Josh Ricker
There was a big storm. A tree fell on our car. We were from another state.Classic Collision put the clear wrap on our back window. It was amazing.
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July 2023 by Michael McCarty
The group at Classic Collision (formerly Smitty’s) is terrific! I stopped in today to get an estimate on repairing the rear quarter panel on my car and putting the muffler bracket back in place. I expected to be without my car for a few days and pay $500 - $1,000 for the work. Instead, the estimator came out and fixed it right there in the parking lot in 5 minutes and charged me NOTHING! I know this will not be everyone’s experience, but these guys are amazing! I have been there several times in the past, and they will always be my go-to body shop. Thank you again gang at Classic Collision!
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May 2023 by Helena Kerchner
I had the best experience with Mike and Amanda at Classic Collision. They were so friendly and professional. They provided top tier work on my vehicle. They kept me updated throughout the whole process and got it done quickly. Thank you Classic Collision. You are the best!Services: Painting
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April 2023 by Geoff Oman
My experience with CC was seamless. I used them because they worked with Progressive, the insurance from the person who hit my car. They work closely with Progressive and were able to explain in detail how the process worked. In addition, Amanda was fantastic both on the phone and in person in describing the next steps. Mike, the estimator was a wealth of information since I wanted some additional scrapes and dents looked at which were not related to the insurance. He was very helpful in providing insight into how to care for and maintain the exterior without painting and giving estimates on the repairs. I would highly recommend working with Classic Collision in Mooresville.Service: Body & Trim
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April 2023 by Gavin G
Absolutely fabulous job! Returned fast while having everything done that was needed. Highly recommend Mike, he understands cars and uses his personal experience to help professionally in ever little detail.Services: Transmission
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April 2023 by Geoff O.
I have had a great experience with Classic Collision. My experience began with my conversation with Amanda on the phone. She was very helpful and provided great guidance with regards the insurance and how their process worked. Next I made an appointment to get an estimate on some additional repairs. I spoke with Mike and he walked me through all of the options and included some additional help with some other issues. He provided some insight into how to get rid of some of the light scratches without painting and made some great suggestions on how to take care of the body of the car. Great communication and smooth experience.
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January 2023 by Kevin Woods
Unbelievable! My truck was actually further damaged (a truck backed into it) while at Classic Collision for repair for another incident. Not only did management not inform me of the damage, they filed a claim with the truckers' insurance using my name and information and attempted to pay themselves to repair the damage (valued at over $2,000).I'm currently working with All-State (who recommended this shady shop, and was outraged by the aberrant behavior) and the NC Department of Insurance Fraud division, as this is both Insurance Fraud and Identity theft.They claimed 'new ownership', although the staff and management that I dropped the car off with, was the same as I when I picked it up and it was under Classic Management when the car was picked up.Whatever you do, don't trust these people with your vehicle.Services: Body & Trim
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December 2022 by Kevin W.
Unbelievable! My truck was actually further damaged (a truck backed into it) while at Classic Collision for repair for another incident. Not only did management not inform me of the damage, they filed a claim with the truckers insurance using my name and information and attempted to pay themselves to repair the damage (valued at over $2,000). I'm currently working with All-State (who recommended this shady shop, and was outraged by the aberrant behavior) and the NC Department of Insurance Fraud division, as this is both Insurance Fraud and Identity theft. They claimed 'new ownership', although the staff and management that I dropped the car off with, was the same as I when I picked it up and it was under Classic Management when the car was picked up. Whatever you do, don't trust these people with your vehicle.
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November 2022 by Jeanine Zeigler
Classic Collision did an amazing repair job on my brand new car after my accident. They are professional and efficient. Chris, Casey, and Amanda are super friendly, compassionate, and knowledgeable. I have found my forever auto collision establishment. I would recommend this business to anyone. I am grateful I found them.
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November 2022 by Olga Grinberg
Had to take my vehicle to Smitty's Collision after I've been in an auto accident. They were very accommodating, friendly and upfront about everything. One little issue - the rear wiper was malfunctioning when I picked vehicle up. The shop apologized and fit me in at my convenience to have the issue fixed. Great customer service and I would certainly recommend this shop to friends and family.Service: Body & Trim
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November 2022 by Jefferson L.
Superb communication and always extremely polite. Repairs took three weeks, but another auto body shop on my insurer's approved list estimated 6 weeks or more just to estimate damage. The work appears to have been well done. Only demerit: They charge 3% fee for credit cards, which I used to pay my deductible.
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November 2022 by Shanae Dixon
They did a fabulous job on my Dodge Charger I had a T-Bone wreck and they fixed it right up it looks way better then when I first got it off the Lot. It was a very extensive repair!! Took a lot of work and dedication to complete the project best work I’ve seen and I’ve had my share of wrecked cars ? but they by far exceeded my expectations! Would recommend a 1000% . Thank you guys for taking care of my baby and giving her back 100 times better then when you guys picked it up. I greatly appreciate it! Great nice people as well and they work with you! Thanks guys! To all Smittys Employees!!!Services: Tires
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October 2022 by Jake Siroskey
Everyone at Smitty’s collision was awesome and friendly. They kept me informed through entire process and actually finished my vehicle early. They really took the headache of being in an accident out of it. I’m super satisfied with everything. I would highly recommend to everyone
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September 2022 by Neil Saunders
Great people and great results. Routine e-mails kept me aware of the progress throughout. Shop manager followed up with me in person on the day of pick up. Cannot say enough to explain my satisfaction with this group of people.Services: Body & Trim