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September 2024 by Kathryn Winterhalter
We couldn't have been more satisfied with the service and concern of the people who helped us during a stressful time. Our car looked as good as new when we picked it up. Thanks to all
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August 2024 by Gabriella Espada
Corinne was absolutely phenomenal!! She kept me updated every step of the way. Explain things very thoroughly and was always on top of things. Even when the car took longer than expected, I didn’t mind because I knew Classic Collision was doing a thorough and fantastic job. Thank you, Ashley and Corrine and all of the team at Classic Collision!
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May 2024 by Mark Galluccio
Trustworthy and Top-Notch Service: Classic Collision Review
As a concerned parent living ten hours away from my 23 year old daughter, the last thing I wanted was to hear about was her being in a car accident. When the unexpected occurred, she was understandably lost, unsure of what steps to take and whom to trust. Enter Classic Collision – a beacon of reliability and exceptional service in tumultuous times.
From the moment I reached out to Classic Collision, I was met with a level of customer service that truly set them apart. Dealing with car repairs can be a stressful ordeal, especially when your loved one's safety is involved. However, Classic Collision's team, led by the outstanding trio of Hanna, Chris, and Tony, managed to alleviate my worries from the get-go.
Their response time was unparalleled, swiftly addressing my concerns and ensuring that every step of the process was communicated clearly and promptly. As a parent who can be somewhat demanding when it comes to my daughter's well-being, I was immensely impressed by their dedication and attention to detail.
What truly stood out was their genuine care for my daughter's situation. It felt as though they were treating her car as if it were their own, going above and beyond to ensure that the repairs were not only done efficiently but with the utmost precision and quality.
Classic Collision not only restored my daughter's car but also restored my faith in the notion that there are still businesses out there that prioritize customer satisfaction above all else. I can't thank them enough for their professionalism, compassion, and unwavering commitment to excellence.
In a world where trust can be hard to come by, Classic Collision shines brightly as a beacon of reliability and integrity. If you ever find yourself in need of automotive repairs and are seeking a company you can trust implicitly, look no further than Classic Collision. They have my highest recommendation, without a shadow of a doubt.
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March 2024 by Brian Craven
The entire team was great to work with. They worked with my insurance and kept me up to date as to repairs. Vehicle was ready on time and looked great.
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March 2024 by Shannon Lane
They have really one me over. The other person's insurance has them as the preferred collision center. They had to replace my trunk and all of the hardware. They made sure I was satisfied with the work then offered a warranty as long as I own my vehicle. I am happy with the work! ?
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February 2024 by Tala Jones
If I could give this place a zero I would. The absolute worst place I have ever been to. At first they will treat you right to try and gain your trust. But don’t go back because they turn into as slick as a used car salesman. They broke my doorhandle then denied it. They actually said “we have not even touched your door-handle” how can you get in the vehicle and put the car in the shop to do the work if you don’t open the door? Constantly wanted to argue that they did nothing wrong. Made it sound like it was gonna be a big job to fix the door handle when in reality you can fix the door handle within 30 to 45 minutes. my car is a older vehicle so it’s a lot easier to fix with simple stuff like that. Probably what happened was one of the workers open the door too hard and broke the latch. They’re pushing out four or five cars a day so they have to work as fast as possible. Do not go there but if you do take a video of your vehicle. open all the doors etc. etc. don’t make the mistake I did. Document every single thing, Pictures, video of the vehicle before and after etc. etc. the best thing of all is just don’t go here absolutely terrible….
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February 2024 by Grace Tuttle
Do not recommend. Told me they were also done working on my truck, only to find out they totaled it. I never should've taken my vehicle here.
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January 2024 by Robert L
Profesional and knowledgeable shop. They explained the process well, and they are really easy to work with. Nationwide recommended, and I agree.
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October 2023 by Paste
I went here after I hit my bumper on a curb and was told that it would be around 1500. I was told that under the bumper there were sensors that were damaged and that they couldn’t just replace the bumper. So I bought a bumper and did it myself for 300 dollars there were no damaged electronics or any sensors of the sort. Either they made a 2000 dollar mistake or they lied to my face. Either way I cannot recommend this place in good conscience.
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September 2023 by Yasminé Murphy
Very professional
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August 2023 by Josh Ricker
There was a big storm. A tree fell on our car. We were from another state.Classic Collision put the clear wrap on our back window. It was amazing.
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July 2023 by Michael McCarty
The group at Classic Collision (formerly Smitty’s) is terrific! I stopped in today to get an estimate on repairing the rear quarter panel on my car and putting the muffler bracket back in place. I expected to be without my car for a few days and pay $500 - $1,000 for the work. Instead, the estimator came out and fixed it right there in the parking lot in 5 minutes and charged me NOTHING! I know this will not be everyone’s experience, but these guys are amazing! I have been there several times in the past, and they will always be my go-to body shop. Thank you again gang at Classic Collision!
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May 2023 by Helena Kerchner
I had the best experience with Mike and Amanda at Classic Collision. They were so friendly and professional. They provided top tier work on my vehicle. They kept me updated throughout the whole process and got it done quickly. Thank you Classic Collision. You are the best!Services: Painting
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April 2023 by Geoff Oman
My experience with CC was seamless. I used them because they worked with Progressive, the insurance from the person who hit my car. They work closely with Progressive and were able to explain in detail how the process worked. In addition, Amanda was fantastic both on the phone and in person in describing the next steps. Mike, the estimator was a wealth of information since I wanted some additional scrapes and dents looked at which were not related to the insurance. He was very helpful in providing insight into how to care for and maintain the exterior without painting and giving estimates on the repairs. I would highly recommend working with Classic Collision in Mooresville.Service: Body & Trim
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April 2023 by Gavin G
Absolutely fabulous job! Returned fast while having everything done that was needed. Highly recommend Mike, he understands cars and uses his personal experience to help professionally in ever little detail.Services: Transmission