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March 2024 by Tina Kline
I cannot praise Sheryl Hill, Lisa Torrington, and the entire team at State Farm in Mooresville, NC. They are highly knowledgeable, friendly, and patient. I have home and car insurance policies with them and strongly recommend their services.Recently, I moved to North Carolina from California and needed to register my car. Unfortunately, I couldn't locate my car title, and It took over two months to receive it from California. During this time, the team members at State Farm in Mooresville, NC, called every few weeks to check if I needed assistance. When my title finally arrived, we quickly updated my car insurance, and the process took only five minutes. I am very grateful for their support, which made this experience much easier.
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March 2024 by Jie Xiao
Lisa and her team are very responsive to my inquiries. They are very helpful. I’m a happy customer.
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March 2024 by Corbin Graham
Lisa was very polite and helped me set up my renters insurance policy. All staff was friendly. I will be returning
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March 2024 by Anand P
Changing this back to 5 stars
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February 2024 by Chad C.
Just be warned. I have been with State Farm for 25 years. I have 4 drivers and 5 cars on my policy along with homeowners insurance and life insurance. We had one ar fault accident, a small fender bender and a tow reimbursement for $100 and they have cancelled my insurance. No explanation for State Farm but stay clear if you ever have to use the insurance.
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January 2024 by Wanda Kenkade
Enjoy working with this office. The staff is so helpful and you get great service.
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January 2024 by Robert Ford
I have been working with this State Farm office for many years. I find the team to be very helpful and effective with any and all issues I have ever had with my insurance.
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December 2023 by Glenn Herman
Lisa is tremendous! Service is wonderful. Always on top of things. If there’s an issue to be addressed, she’ll get it done and fixed.
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November 2023 by Edward Bermudez
Lisa at this State Farm office was wonderful. Answered all my questions and went above and beyond with providing additional resources that will help me with my big move. Feel so much more comfortable transitioning to a new state knowing my policy is in good hands.
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November 2023 by Terri Wortman
I have been with Sheryl Hill for many years. Lisa Torrington and the rest of the team are the best in the business!! Everyone is very friendly, provides quick responses, great rates and will provide you with anything you need. Would highly recommend!!
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October 2023 by Jamaal F.
I would like to recognize State Farm’s Office Manager, Lisa Torrington for providing excellent customer service to my wife and me (on 9/19/2023) as we relocated to North Carolina. Lisa was informative, courteous, kind, professional, and detail-oriented to my wife and me with the information about transferring our policy insurance and some guidelines regarding NC DMV. Lisa made the process seamless. Thank you, Lisa, for caring, communicating, and sharing the information we needed for our insurance. I highly recommend this location, 10-Stars!!!
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October 2023 by John Roth
I have used this agency for years and have always gotten great service. Now they are helping with insuring a new house we are buying and we were very surprised at the great rate we are getting on it given the discounts we get for being a customer of other insurance products.
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September 2023 by Jalali Kerr
The customer service that this entire office provides is phenomenal!! Lisa is very warm, professional and always attentive to our needs. I am so glad that I made the switch over!
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July 2023 by Eileen Rielly
I dropped into the office and was warmly greeted by Lisa Torrington, who invited me to sit down and she listened intently to the insurance needs. Our portfolio is a fairly complicated placement with several moving parts that needed to be carefully reviewed. After a long discussion and a considerable about of work by Lisa and the State Farm team, we moved our coverage needs to State Farm as they did an excellent job. Not only did they lower our premiums overall, they also improved our program to provide coverages that were not previously provided in our former program. I can honestly say that this was refreshing to have an agent listen to our needs and to perform.
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July 2023 by Terry Harris
Very easy to work with. Mercedes quoted me, then Lisa took care of me and changed my Home & Auto while in her office.
