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July 2023 by Kim Schneck
Nice people (sort of) just not great stylists. I never had an issue before when going to previous salons. The stylist didn’t listen to what I was wanting or consider the example photos I provided. I had to get my color redone, still looks like nothing I asked for, but better than the first time around. Stylist did things without asking me first. She made me feel like what she gave me looked good and it was me who’s taste was bad. Not going back. Appreciate them trying to fix it but the stylists need to listen to the clients.
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March 2023 by Cierra Jones
I called salon couture and spa yesterday and explained that I had a bad situation with extensions left in too long. They had been last moved up July of 2022, right before a myrtle beach trip in which I went in and swam in the ocean! Three months later my appointment at therapy hair salon was scheduled and I received a call from LC, my hair dresser for 2 years asking me if I can come in sooner due to issues that day with her schedule. I said no problem but was in middle of a busy day and ended up arriving 11-12 min late, which at Therapy Hair Salon in Charlotte, NC means you are counted as no show and must pay for services in full! I didn't think this would apply especially since I was doing her a favor by the moved time, when I arrived she was horrible to me and refused to see me. I left and less than a week later had been admitted to hospital in Oct. for unexpected heart issues. My hair went through so much as well as my body with countless antibiotics and being stuck in bed in pain. By the time I got out in December my hair was a matted mess. You couldn't tell what was extensions and what was my hair. I explained this and they were so understanding and asked if I could come in the same day later at 2:30pm. Very scared and insecurely I said yes. The appointment was painful, embarrassing, but overall amazing and uplifting. Every single stylist touched my head and helped remove old extensions and knots. Adding their expertise and advice to the situation. The owner checked on me multiple times, and my hair dresser Lindsey kept me calm and full of complimentary champagne! Lindsay even stayed until little after 6pm when the salon closed at 5pm to then give my hair a nice cut from losing chunks here and there. I couldn't be happier with the end product! Thank you so much ! I have found my new place. What an amazing staff and place! I highly recommend!Services: Hairstyling
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March 2023 by Taylor Sloan
I’ve lived in Lake Norman for over 5 years and have heard mixed reviews about this place. I should have known not to go here for extensions after seeing the owner Amber’s. But I thought I was safe going to a different stylist, turns out I was wrong! I had a terrible experience all around, all the workers seem to be too wasted off cheap Champagne to care about how good of a job they did. They market themselves as a high end salon but this was everything but. Amber, and who I was told was her older sister were within earshot of many other customers talking very offensively, and talking about their personal lives which my stylist (can’t remember her name but was a small blonde girl) told me it happened all the time. My hair looked so terrible I had to travel all the way to Charlotte to get it fixed. Worst extension job I’ve ever had, not even going to get started on the color.. I will never come back and will steer anyone I know from going to this place. How are they in business?!Services: Hair extensions
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February 2023 by Sierra Torres
Expensive but the girl did a good job. I booked a keratin treatment but they only offered Brazilian blowouts
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January 2023 by Elizabeth Grover
Love this place Amber Cope crew are amazing. I can’t not tell you anything better about this place. My hair is absolutely gorgeous. Thank u guys for everything!!!
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November 2022 by Carla Ligon-Miller
I was referred to Amber the owner of Salon Couture from a new friend. We moved to the area and I was looking for a new stylist. In January, I was called about an hour before my appointment and told Amber was not able to cut my hair. Since I was already in the area and had my day scheduled around my haircut I kept the appointment. The second time, I had my second appointment again with Amber. I arrived at my 9:30am appointment and Amber was was no where to be found. And no one else available to cut my hair. The first time I understood, everyone makes mistakes. But now after the second time I would warn others to stay away unless you are already an established client!
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September 2022 by Julian G.
How can salon couture improve? Up the quality of services and client relations so you earn and keep clients. Value your clients and they will value you. My last two experiences were absolutely awful and there won't be a third. Went to have a blow out and I lost track of how many times I asked the stylist to just blow dry hair straight. Left with a 50's puff and damp hair which frizzed up by the time I walked to the car. The next time I booked a blow out I specifically and with full disclosure asked not to be booked with the puffy maker stylist. When I arrived, I was told my booked stylist had left (no apology for error, not an explanation) but who comes in to announce she's doing my hair... ms puffy. Owner offered a poorly executed lame excuse after days of waiting for a call back although acknowledged that stylist was growing in experience (at the expense of unsuspecting clients in terms of quality and prices).
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August 2022 by Lisa Schroeder Bright
My daughter had her hair & makeup done for Senior pictures this past week on Aug 3rd. Both turned out beautifully but shout out to the makeup artist. Pictures were done outside in extremely humid 90+ degree weather and her makeup stayed put! No smudges, smears or anything. It looked as good at the end of pictures as it did after it was 1st applied! Highly recommend.
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April 2022 by Allyson Upton
BAILEY BAILEY BAILEY!!! Red heads and Blondes BOOK WITH BAILEY!!! Selfishly I don’t want to post this because when you find a gem we tend to want to keep it to ourselves, but She is way to amazing to be kept secret. As a Master Cosmetologist of over 15 years and having naturally strawberry blonde hair, I’ve always had a hard time finding someone who can “correctly” color my hair. It has literally been 12 YEARS since I have walked out of a salon and been happy, but Bailey has broken my sad streak. Today I walked out of the salon in tears, but for the first time they were happy tears. Not only did she do what I wanted, she did better. She is so professional and she is also a perfectionist and an AMAZING communicator. She is honest and very upfront. Best of all she is an insanely talented artist not only on color but cuts as well! To say it was blessing to find her would be a huge understatement. I’ve been on cloud 9 since I got out of her chair today. If you’re blonde or red headed, you know what I am talking about, so look no further. Bailey is THE ONE! ⭐️⭐️⭐️⭐️⭐️⭐️ all the way!Services: Hairstyling
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January 2022 by Andria Calkins
✨Love this salon! Amber Cope is Awesome!✨
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December 2021 by Makayla Shaw
I received both eyelash extensions and a hair trim here! I was very satisfied when I left and I have received so many compliments. The salon is so clean and very aesthetic. Amber (the owner) is so kind and caring about the clients. Rachel (the lash tech) did a great job! I definitely will refer others here and come back!Service: Haircut
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December 2021 by Laurie Wilkins
Salon Couture and Spa is by far the best overall experience you could ask for! Enjoy a relaxing afternoon with a great group of girls and a glass of complimentary champagne! Amber and Hannah are my go to stylists! You can’t go wrong!Services: Hairstyling
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December 2021 by Devon Potter
I book with Christie at Salon Couture any time I have an event where I want to look my BEST! Perfect blowout and style every single time. I get a ton of compliments on my hair as soon as I leave her chair. 10/10 recommend.Services: Hairstyling
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December 2021 by Sumner Corrigall
Was going to Great Clips for the longest time until i branched out and tried Salon Couture, i thought my hair was looking good every time i left Great Clips, until the first time i left Salon Couture, i looked like a completely different person, Ally was the one that cut my hair and ill never go anywhere else. This place is awesome!Services: Beard trim
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December 2021 by Nicole Paredi
Christie is a very talented hair stylist freshly out of Paul Mitchell cosmetic school. I go to her and salon couture with all of my hair needs! Even had an emergency red dye stuck in my hair after halloween and they fit me in IMMEDIATELY to get it washed out. 10/10 recommendServices: Hairstyling
