Ross Dress for Less offers the best brands and latest fashions for family and home at 20% to 60% off department store prices. Reviews note great prices and good deals on name brand clothing, shoes, and household items, making it a go-to place for gifts. However, experiences vary greatly by location. Some stores are described as organized, neat, and clean with busy staff, while others are consistently a mess with clothes on the floor, long lines, and rude service. Certain locations appear to have little merchandise and can be disorganized, making shopping difficult. Finding assistance from store associates is often reported as a challenge.