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March 2024 by Candi
Not a huge selection for kids and when we got to the store they didn't have any of the ones that we found online. But we were able to find a pair that worked and got them for a good price.
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November 2023 by Keri Johnson
Tammy was awesome and stayed really calm even though there were only 2 employees. I reallt wish they would move the socks and clutter by the registers. While paying, we were constantly having to move for people to walk by.
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October 2023 by Jason B
Good selections!
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August 2023 by Brody Graham
Corbin was very helpful and extremely knowledgeable she helped me find my shoes very easy and got everything thing I needed y'all should seriously consider to give her a raise
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August 2023 by Tim M
Great selections and helpful staff.
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June 2023 by Dan Nappo
Employee Tammy was so freaking nice. I'm just a 30-40 year old neck beard dude who was buying work shoes. She really helped me above and beyond. Good employees make for a place I will return. I also assume she is probably due for a raise... So if somebody from corporate reads this... Give this girl more money so she can keep making customers return here and buy all shoes here.
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May 2023 by Edward D
Went to another place in Mooresville looking for shoes. Steph didn't help me out at all. Came to Rack Room Shoes and the staff are extremely friendly. It's been about 45 minutes looking around asking questions. They had no problems of trying to find a shoe in my size. I would highly suggest going here. Haven't been here in a while just because it's on the very other side of town. But it's worth a stop.
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April 2023 by cleveland cartwright
Good customer service. Very helpful.
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April 2023 by Alisha Harmon
Based on the other most recent reviews, maybe it just depends on who is working...as with anywhere, I suppose. But, as far as my experience...good luck getting the assistance that you may need here. Or, just maybe, covid has affected how shoe stores now assist. I'm not really certain, due to my lastrecent shoe purchases being from Ross and TJ Maxx. However, I will not spend my $ again at this store.
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April 2023 by Matt Davis
Staff was very friendly! Tons of shoes! Great sales on shoes!
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February 2023 by Darus Hawkins
They were very helpful and fast.
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December 2022 by Stacey Knight
Pretty disappointed. My husband and I went to get 2 pairs of shoes with the bogo 50% off. We read the signs carefully and the shoe he was choosing stated that it had to be the first of the bogo. Okay, no problem, so I specifically shopped the store for a shoe that qualified. After spending some time picking the perfect shoe we wait at the register for someone to come check us out for 5+ minutes only to be told that we didn't qualify for the bogo because the second pair or shoes were more than the first. I went back to look at the bogo sign and it states that no where. They were 5$ off. So instead of discounting 50% (and adding in 2.50 for the difference) they would not honor it. So we left 100$+ worth of shoes at your store and won't be coming back ??♀️ clear up your signs or honor them.
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December 2022 by robin smith
Just killing that me before going to the movies but left with a pair of shoes.:)
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November 2022 by Michael Holland
My girlfriend needed to return a pair of heels she had bought for a wedding, which ended up being cancelled the day before due to an unexpected medical emergency of the bride. The sales associate, a man named Chris, opened the box and immediately said "these have been worn, we can't take them back." Literally the only time she wore the shoes was trying them on in the store two days prior. Chris continued to refuse the return, to which I told him the rather graphic reason the wedding was cancelled. He finally budged and said "I'll accept it this time, but not next." Maybe Rack Room Shoes needs to clean their floors if they are so dirty that shoes appear damaged after only only trying them on in the store... Chris's attitude was very rude and condescending and should be reviewed by upper management.
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May 2022 by K
just bought a pair of shoes but tell Christopher, with the terrible hunch on his back, to chill out. I bought shoes, I'm not stealing them alright? you don't walk around your brother's and sisters of the same color peaking over their shoulders the entire time so treat me the same. I'm minding my own business and know what I'm looking for. Tell Christopher he's annoying as hell.
