PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products both in stores and online to meet various pet needs. The store provides a wide selection of items for dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, hamsters, and mice. Customers appreciate the helpful and friendly staff, especially cashiers and groomers, who often provide excellent customer service and do a great job. Although some find the prices a bit high, they value the store's unique products and the convenience of online shopping with in-store pickup within two hours. PetSmart also offers services such as dog training, pet grooming, pet boarding, and adoption at select locations. Customers have praised staff members for their patience and detailed explanations, creating positive experiences. While some reviews mention limited toy options for cats and higher prices for supplies, overall, PetSmart is seen as a reliable store with friendly staff and quality grooming services that keep pets happy and clean.
Chris helped us pick the right fish for our home. He was very friendly and knowledgeable. He stopped to help my family and I and didn't mind our questions. Hats off to Chris!
July 2024
Didn’t have as much cat toys etc as I expected but it’s a pretty solid store especially if you want specific foods for cats and dogs !
Staff was very friendly. Will go again
February 2024
The pets here are a bit on the less smart side more like dumb side of things...cute as a little bitty button nose penguin fart though....staff and help are great Everytime so I'll still give 5 stars ...would be nice if they had sushi tho....j.s...
