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March 2024 by Chuck Lasker
Took our dog Chip for an overnight stay. People were friendly. Facility was clean. The only thing I wish they'd had was a "report card" saying how Chip did. When we asked at pickup, nobody there knew. So we don't know if Chip had fun or not.
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March 2024 by Nichole Barroqueiro
I booked an appointment for a grooming service. I received and email confirmation and received a call the day prior calling to confirm the appointment and time for 10:30 the next day. Then the day of the appointment I receive a call 2 hours before the appointment to say that they had to cancel my appointment because there was no availability. I explained I confirmed the reservation the day prior, she rudely claimed the front desk doesn’t know the groomer schedule. That makes no sense and she then said I could rebook but they were over 2 weeks out. Extremely poor customer service and scheduling.
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January 2024 by June Willson
Everyone is so friendly and loves their job.
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January 2024 by Kemmie Davidson
Sasha does enjoy her visit. So glad she behaves for them
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December 2023 by Barbara Wainscott
Well cared for and excellent grooming services.
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December 2023 by Paul Foley
We have 3 dogs that we regularly bring to visit when we are away. Our dogs love it and are always excited to go. The people that work at this location are the best! They are friendly and are true animal lovers. It brings such peace of mind to know the dogs are so well taken care of when we are out of town. Thank you for all you do!!!
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December 2023 by Shayne Adams
Simply the best place for our dog to stay while we travel. He loves his play time and treats while staying in a comfortable indoor with outdoor patio access. Staff goes out of their way to ensure he is safe and happy during his stay.
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November 2023 by S & C Cerasani
I absolutely 100% recommend! I brought my dog there for a day camp from 9-5pm, and they loved Bentley like I do! They played with him a lot, tons of friendly dogs for him to play with, and he even took well to the comfy and cozy suites for a bit of a chill time. When I picked him up they gave me a report card and couldn’t say enough good things about my boy. And I had my doubts he’d be too rambunctious for them, but in return HE WAS AMAZING. They even send photos of him and a personalized message to the dog parents as if their puppy wrote it! 100% check them out! My bentley will be going back.
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October 2023 by Jennifer Huls
Boarding our Doodle and Maltese mix, they had the time of their lives. Loved being able to see them on the cameras. Was nice to enjoy vacation and know our fur babies were absolutely thriving! Check in and out was smooth and every single employee I’ve encountered has been so professional and nice! Thank you so much !!!
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October 2023 by Courtney Herb
So disappointed in this boarding facility. Not only did my dogs get kennel cough the first time they were here (we took care of them and just brushed it off), but now I’ve learned that they are incapable of administering insulin injections (& they have a vet onsite??). This is HIGHLY disappointing, as multiple other facilities have the capability to do so.
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August 2023 by Rae Waters
Dropped Zena and Ryder off on 8/12 and picked them up today. I have use pet paradise in mooresville, prior with my other babies, that are no longer with us. Seems to me you have gotten to commercialized. We recieved no report cards in paper or via email, I was wondering how they did, with other dog's, due to this being their first time boarding, but got no feed back just pay the bill and take your dogs. I had also requested a wash and go for both dogs when doing the reservation, but that didn't happen. It will have to be an emergency or have no other options before boarding here again. SO disappointed
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July 2023 by Riva Madden
The personnel are always happy to see your pet. It's my first time boarding my dog, but he's been there for doggie daycare.I'll return tomorrow, and hopefully, I'll receive a great report.
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July 2023 by Kirk Deutrich
Great facility and customer service. We travel a lot and our dogs enjoy time at doggy daycares. We can tell by their attitude if they had a positive and stimulating experience. Pet Paradise in Mooresville gets 5 stars from Rey and Finn!
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July 2023 by Josh Stork
First time I used this daycare. I spent over 300 dollars for 4 days. When I picked him up he peed for almost 2 minutes straight. Had not been out in a long time. My dog came back with a heavily infected hot spot on his face. He has never had a hotspot. It was oozing pus and has required a vet visit. Hotspots happen but I had to call to ask about it. They were aware of it and said it happened after he had jumped in the pool. I would have really appreciated communication about this upfront. Will not be bringing my dog back. Definitely not worth the price as they don’t REALLY pay attention to your dogs well being.
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July 2023 by Lana Tirotta
Amaizing Staff my baby has never been boarded before this and she loved it highly recommend the Mooresville NC location could not have been any happier with the love and care my baby received ❤️ Thank You to All!!!!Love Abby & her humans!!PS- I, Abby will be back for more vacations and or camp with my fwens see you all next time ?
