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January 2024 by M Qurux
Waste of time, promising phones they don't have.
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January 2024 by Eric pittman
The atmosphere here is bad the staff is not smart enough on promos and wasn’t able to answer any questions without calling someone
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December 2023 by Michelle Mullins
Went there last month for my nephew to upgrade his phone. They over charged him and added insurance,calls to Mexico and other things to our plan. I had to call and find out what was going on with the metro customer service line. This site rips people off the employees make their own prices up and don't give a receipt when you ask for it. My nephew paid almost 500 dollars for a phone that was 199. Just because they add what they want to. Will not go back to this store
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June 2023 by Shannon Six
Was looking for a new phone they tried to sell me a 300 something dollar phone which I couldn't afford and they told me if I got that phone I had to up my service the and they didn't even tell me a phone
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May 2023 by OrganizingCleaningDetailing Company LLC.
Great deals on phones/services, always helpful fixing phone issues
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May 2023 by Juan Rubalcava
Horrible customer service. Went in to add a phone. Got charged 130 something. They changed my plans by using an excuse of looking for a coupon. Only receipt that I got was the text for $42. When asked for my full detailed receipt because the explanation didn't make sense I was told the printer wasn't working so I couldn't have one. Was also told my first bill would be higher than normal but that they would fix it later and that I should just trust them. Poor and shady sales tactics. I would recommend going to the store on 150 instead.
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April 2023 by Jayne Brennan
All I can say is that the manager Justin should get a job at burger king..he's totally helpful while purchasing the phone but after it wasn't working after a month, he lied and said a new phone was ordered . It was never ordered so that's Lie #1. Then he said it would take 2 months because it's coming from China..ther were more lies but too many to mention
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April 2023 by Robert W
If you don't Have metro in Mooresville for your service your missing out! Justin is the best at what he does and get you what your looking for and set ready to rock when you leave his store man with a brand new plan and phone! Thanks justin!!!!
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April 2023 by Uniquely Mel
Great Customer Service from Justin !!
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November 2022 by Kyla Milosavljevic
Went from at&t where I was paying $650/mo to metro for $120. Same amount of data service and I even like my new phone better than I had with at&t!! The sales ladies were very sweet and helpful switching my phones over.
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October 2022 by Robert Ryan
Stay away!!! Staff is rude, unprofessional and clueless about new products like 5G internet. They put me through three weeks weeks of torture and agrevation trying to make wifi work. The store on 150 was great and a wonderful young lady fixed it in less than an hour.
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October 2022 by Ashley Perkins
Great budget phone plans and phones
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September 2022 by ANGELI ERNESTO CEBALLOS SANTANA.
Excellent store. With a wide range of cell phones and affordable mobile plans for all types of pockets. Comfortable plans according to the need of the cl customer
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September 2022 by Dwayne Klepfer
They had some great deals and the customer service was above and beyond
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August 2022 by Nina Keith
The lady that helped me asked me my name and phone number. She told me that i probably have insurance but couldnt tell mr for sure cause she locked me out of my account. I had to go without my phone for 3 days. Cause i couldn't get into my account at at. She never told me. I found out when i frove to another metro store.
