Metro by T-Mobile at 403 S Broad St offers great prepaid plans and a variety of 5G phones from Apple, Samsung, and OnePlus. Customers appreciate the friendly and helpful staff, with many praising employees like Isaiah, Jamaal, and Emily for their professionalism and willingness to go above and beyond. Some reviews mention previous less friendly experiences, but recent visits have been very positive, highlighting improved customer service and helpful assistance. The store's team is known for taking care of customer needs quickly and efficiently, making it a reliable place for mobile services. Overall, customers recommend this store for its helpful staff and quality service, with many expressing high satisfaction and gratitude for the support received.
Isiah was awesome. 2 mins he rid my phone of a virus. Your franchise store 2 mi away would not do a damn thing. Isiah needs a raise for his compassion and his desire to help. Thank you very much, you're appreciated!
August 2025
I went to the Broad Street store and Isaiah was very professional, knowledgeable, and helpful. He even went above and beyond to help out on his day off. This store needs to hire more employees like Isaiah. Great job Isaiah!
August 2024
This store was very helpful and took care of what I needed done the store manager Emily was very very helpful I recommend anyone getting service from this store and again thanks for all your help Jamaal Norman
