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April 2024 by Tom Di
Brian did an excellent job explaining all of the options available, and allowing my wife and me to feel the differences among each of the mattresses prior to making our decision.
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April 2024 by Susana Bustillo
My husband and I were in need of a new mattress and we decided to come in to this store to shop around. Brian was able to help us with everything we needed and I cannot state how amazing he is!!! He was able to help us stay within our budget and find a quality bed. Cannot recommend Brian enough!! We are so grateful and happy to get a good nights sleep!
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April 2024 by Amy Cota
Excellent customer service! Highly recommend
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April 2024 by Camden Vargo
Great experience. Brian was very helpful and knowledgeable and ensured we got the best mattress for our needs at the best price.
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March 2024 by Steven Koepke
Excellent service. Got a 70% off sales price on a basic 8" thick queen memory foam mattress. Got it same day from a nearby store, since the one I picked didn't have it. Salesman Pete checked inventory at nearby stores and found the queen size model. Picked it up at other store from two happy clerk guys who put it into my car. Put it on bed and it rose up to size in 2 hours. Very comfy to lie on. Completely satisfied. I have bought another bed frames and am satisfied I got a good frame for a good deal.
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March 2024 by Linda Godbout
Loved the product selection. Brian, the Manager, was extremely knowledgeable and helped us pick a new Hybrid mattress. Very good experience!
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March 2024 by Joshua Zickafoose
Brian was very knowledgeable, and customer oriented.
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March 2024 by Hannah Covey
Tonight I purchased a new mattress with the help of Brenden. He was not only super educated, but made the experience easy. We appreciate all your help. Thank you for all of the knowledge and great customer service.
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March 2024 by Andy Marshall
Brian was excellent to work with, highly recommend!
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March 2024 by Amanda Race
Buying a new matress has always been a sitch for us. BRIAN WAS AWESOME and took his time making sure we got the perfect fit!!!
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February 2024 by Keith Kafka
Great customer service. Listened and cared.
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February 2024 by Purple Elephants
Purchased the ‘charcoal cool’ pillows. Two months in, there’s a divot that no amount of fluffing can fix along with a kinked neck almost every morning. Also, there’s no remarkable cooling factor either. *Buyer beware* as Mattress Firm does not allow returns on sold pillows. They are pricey as well, and unfortunately, the intended investment is lost.
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February 2024 by John Beliveau
Great Service and Knowledge!
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January 2024 by Diane Ronzino
The manager, Brain, was very polite, knowledgeable, and helpful. He gave me time to lay on different mattresses and check out the electric bed frames; plus he took time to answer my questions. I will be a return customer if I have another need.
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January 2024 by Paul Corrao
The sales rep Brendan was extremely knowledgeable and very professional. He sold me