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August 2023 by Joni Bandy
We love Jewelers On Main!! Their customer service is unmatched and knowledge and creativity with custom designs surpass any expectations we had. The store itself is modern and upscale but when you walk in, you are greeted warmly and immediately feel welcome. I love the small town feel (and reasonable pricing) with big city merchandise stored inside this gem!!!
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August 2023 by Ben Woods
My family has utilized Jewelers on Main since they have opened. We always receive impeccable customer service and all members of the staff are extremely friendly, professional and take the time to answer and explain any questions one may have. We're entrusted Jewelers on Main with family heirloom's as well as new purchases. I highly recommend anyone to utilize Jewelers on Main as you will not be disappointed!!!
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August 2023 by Erin Sherrill
Every one of the Jewelers on Main staff goes above and beyond in helping each customer with care, patience and professionalism. They take time to get to know their customers, offer an extremely wide variety of jewelry, have a custom designer on site, and have multiple gold smith's in store who are very talented and I trust them with all my jewelry repairs.
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August 2023 by Betsy Harris
Jewelers on Main is (hands down) the best jewelry store with the most professional jewelers AND the sweetest staff we’ve ever met! I went in with a repair right after they opened 11 years ago and have gone back countless times over the last decade for purchases, repairs, and gifts of all types! Our daughter even had a custom wedding band designed and made at JoM - which turned out simply beautiful! We love all of our purchases from JoM and can’t wait to visit again soon!
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August 2023 by Layne Smith
This is the only place I will go! I have been shopping here for years and never once have I been disappointed. We even got to customize my engagement ring here and it is everything I could’ve wished for and more. All of the staff and employees here are amazing, Ashley and Zari are my personal favorites! Couldn’t pick a better place!
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July 2023 by Janet Andrews
I have used this Jeweler for many purchases and repairs. I was always happy, their service was always spot on. The last 2 times I had my batteries replaced on my watches, the immediately went dead. Yes, I could have returned.But let's face it, these batteries are most likely from China and junk anyway. A $2 or $3 battery that cost $10 to insert, went to $15 the last time I was there...Now, I took my very nice Rolex to be repaired and when I got it back I didn't even get an itemized statement on the repairs.No cheap bill.I was very disappointed. VERY.This store has grown.I won't be returning again.The service is just not the same.
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July 2023 by Brandon Eslick
I am a regular at Jewelers on Main it feels like, they always take care of me, wether it’s custom pieces or items I see in the case, everyone in there knows me and always takes care of me, I always get the best price and quality of jewelry. Also the customer service matches the quality of work, not just before the sale but after the sale wether it’s cleaning, maintenance or any questions I have they alway provide top tier service! They always have a great selection of pieces in the case so wether your looking for inspiration or something custom they will do it for you, I won’t go anywhere else, they always take the time needed to help and provide the best customer experience
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June 2023 by Hannah Roewart
Absolutely amazing job! That they did on repairing my late grandmother ring and Turing it in to a necklace i absolutely love every detail!! Highly recommend repairing and they have such an excellent quality of jewelry!!
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June 2023 by Gage Sims
Absolutely amazing service! Everyone was super helpful, even just browsing they love to try and just help you find the right thing! Amy has been a pleasure working with, but anyone there will be happy to help! Great local jeweler that is family owned! Definitely stop by even for a cleaning or a friendly hello to browse what they have!
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May 2023 by Chris Scarborough
I have nothing but praise for this store and staff! I went in for a graduation present and was greeted promptly even though they were very busy. I explained what i was looking for and needed help being that I was really unsure of what to really get. Ashley was very helpful and asked all the right questions. There was no "budget shaming" or any pressures like you get at those other jeweler stores. And although I ended up with something that was perfect, we needed a little adjustment and that too, was no problem! Total service after the sale! I'll recommend anyone looking for small or large purchases to do yourselves a favor and stop here. You'll be glad you did!
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April 2023 by Lacey Westover
I can’t say enough good things about this business and employees. My ring’s are perfect (I had resizing and adjustments to both engagement and wedding band), every single person I spoke with was kind, courteous, and knowledgeable, and the price was less than expected. Thank you Al for fantastic service, I will only go here moving forward!
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April 2023 by Melissa Lee Childress- McWhorter
I simply cannot say enough great things about Jewelers on Main! Best customer service u can find! Just good down to earth folks with ur best interest at heart. They have helped me with some older jewelry of mine that were looking old and worn out and now look better than the day they were bought. I wish they were in business when my husband was looking for my engagement ring. Since they weren’t, I literally just told my husband that JOM is the ONLY place that he is supposed to buy any future jewelry from! We won’t be going anywhere else!
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February 2023 by C.M. F
I've had three rings resized here, my most recent being my wedding set. They got it done quick, but I did not get back what I dropped off - it was better! My rings looked brand new! I was expecting to get back what I took in, with a better fit, so to say I was more than pleasantly surprised is an understatement. Thank you!
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January 2023 by Dina Odell
I bought my engagement ring here and love it, was treated great, I now have brought a couple a pieces for repair, (that are sentimental to me) and was treated differently…At first thought it maybe was a bad day but then broke a chain and was met with an attitude of it would be hard to fix so have I tried? My response was yes, and that’s why I brought it here to a professional because I couldn’t, then proceeded to sell me a different chain. I wanted my chain so reiterated I wanted mine fixed and was told it would be $30 which is fine but when I got it home to put my pendant on it, I couldn’t…so it wasn’t fixed properly…you can’t put any pendant on the chain now…so unfortunate buttime to find another place!
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November 2022 by Shea Scanga
The staff makes you feel like family. They are quick to answer any questions in person or online. They are very knowledgeable and friendly and helped us find exactly what we wanted and it didn't break the bank. Other stores price gouged they did not they kept everything we wanted in budget and reasonable. Can't wait to make more purchases from them in the future.