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May 2023 by Katie Alford
I have been banking here for almost a year. The whole team is extremely friendly and helpful. I would strongly recommend banking here. Teresa, Cheryl, and Denise are all a great group.
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January 2023 by Nancy Jarrell
I am a local real estate agent and one of my clients wanted to purchase a commercial property. Fidelity jumped right in to help with a commercial loan. Scott at Fidelity was great to work with and answered all of questions and made the process very easy.
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January 2023 by Andy Dinkin
Scott Rothenberg and his team did a great job closing my commercial land loan. I highly recommend them and will use them in the future!
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November 2022 by Haley Balles
I love this bank. Manager Teresa Miller and the whole staff make you feel welcome and valued. I have had some hiccups with transferring funds ( of no fault of Fidelity bank) and I have been handled with kindness and patience. This bank has a personal touch with all the convenience of online banks. I have received some very level headed and thoughtful advice from Teresa. I am there to stay.
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March 2022 by Lisa Macnamara
Wonderful, personalized service. Teresa always has time to answer my questions and help me find the solutions I need. I've found ways to avoid spending time at the bank but when I do visit, I feel like I'm their only client. I'm so happy we made the change from a bigger bank to Fidelity.
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March 2022 by Dave Reed
I bank there because of Teresa Miller. She has provided the best experience I have ever had with a bank. She just makes people feel at home
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January 2022 by Molly Zahn Harrison
We have missed this type of Customer Service. My husband and I moved all our accounts to Fidelity from a big national bank. The difference is hands down OUTSTANDING. You call and actually can talk to your banker...yes YOUR BANKER. Teresa has been excellent helping us move all our accounts, she even call me...she emails me and I can reach her anytime during business hours. If you are looking for outstanding customer service this is the place to go. We are so happy with our move.
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November 2021 by Sara Lee
I have been happy with the staff here. They are very accommodating especially during COVid. Thanks Teresa, Amy & Riley
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October 2021 by Merrisa Barnhardt
Fidelity Bank has provided the best customer service for 23 years. I would not be were I am today with out Fidelity believing in me at the age of 20 to purchase my first business. 23 years later they are still believing in me and my company. Thanks for the best small town banking experience.
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September 2021 by J.L. Smith
Fidelity has provided the best banking experience I have had in my 30 years of running my business. My banker Scott is leading the charge for their team. Scott gets it all done, done well, and done on time. In addition to performance, they are a real pleasure to work with. I am glad to have found Fidelity!
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August 2021 by Joanne Rudolf
This is the best bank I've ever dealt with! I'm so happy I chose them. Very professional and friendly. Fantastic customer service. I feel like I'm family every time I go into the bank!
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June 2021 by Regina Pope
Customer service is outstanding!! Everyone is Friendly and Knowledgeable a pleasure to work with!!!
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May 2021 by Molly Zahn
We have missed this type of Customer Service. My husband and I moved all our accounts to Fidelity from a big national bank. The difference is hands down OUTSTANDING. You call and actually can talk to your banker...yes YOUR BANKER. Teresa has been excellent helping us move all our accounts, she even call me...she emails me and I can reach her anytime during business hours. If you are looking for outstanding customer service this is the place to go. We are so happy with our move.
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April 2021 by Tracy Callaway
Fidelity Bank really has your back unlike other banks. Their personal approach and attention is exemplary.
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February 2021 by Brian Tolleson
Coming from a big bank, the service difference was amazing. Very responsive and helpful, you can tell they truly care about their customers' success. Highly recommend Fidelity and Scott Rothenberg
