Costco Wholesale in Mooresville is known for its excellent customer service and a wide selection of fresh groceries. The staff is friendly, helpful, and quick to assist customers in finding items, which is particularly appreciated by new shoppers. Despite being busy, especially before the holidays, the store maintains a smooth flow with plenty of clerks available. Customers enjoy the opportunity to sample products before purchasing, and the store is well-organized and well-stocked, with items rarely out of stock. The gas station is easily accessible, and the food court offers great options, including a pizza call-ahead service. The customer help desk is efficient, providing assistance with returns and price adjustments. While the clothing area may have room for improvement in staff demeanor, most employees remain patient and accommodating. Suggestions for improvement include adding hand sanitizing stations near meat and poultry sections and bringing back popular items like raspberry shortbread cookies. Overall, Costco provides a pleasant shopping experience with a focus on quality and customer satisfaction.
I had a problem with my hearing aids and stopped at Costco in Mooresville. Jess was wonderful.She was pleasant, kind and professional. She corrected the broken wires and I didn’t have to wait. Great service.
December 2025
Lucky day for Christmas returns. Costco runs a tight ship. Quick and easy.
December 2025
Very cleaned and organized even with the Christmas rush! Very great customer service when we asked for help.
