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December 2021 by Mark Williams
Wes and his team delivered exactly what was promised. We purchased a car with just a video tour and photos. Wes walked around the car, took us for a test drive and gave honest opinions when asked. All via video conference. The car was delivered quickly and was as expected. We are very pleased. Thank you Wes. Job well done and appreciated.
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October 2021 by Dianne Wittusen
About a month ago I bought a pick up through them. I didn’t have any trouble with any of the paperwork work. They arranged the delivery to Nevada and everything went well and I’m very happy with the truck. It may be petty but I did not receive a thank you for your business or any kind of communication from them once the truck was shipped out. Just a little disappointed in their follow up.
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July 2021 by Orion Carpenter
Jeff was awesome with working with me on my trade in, and even having the truck brought from Charlotte to Mooresville. Easy, no haggle purchase. All in all I hate having to buy new cars, but they made it worth it! Thanks again!Updated: I’m changing my rating to a 1 star due to them not giving a new tag as requested. I wanted to be able to pay all applicable taxes and fees at the time of purchase, and since NC requires personal property to be paid at the time of registration renewal, I now have to pay more money after putting several thousand down.I won’t be back to buy from them.
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June 2021 by dj rodrigue
Friday 6/4/21 we bought a F350 king ranch from this dealership and ours sales person Jeff King, was the most outstanding, professional sales person, i had ever dealt with through my years of buying vehicles. We drove, from New Orleans, to purchase this truck, until arriving Jeff kept us very updated on the truck, upon arrival Jeff had truck cleaned, fueled and ready to go! James the finance manager, had all paperwork ready and explained everything very professionally.. Jeff and James, will be the reason we will do future business with Carolina Auto Direct!!!!! OUTSTANDING SERVICE AND PROFESSIONALISM!!!Thanks Again...KEITH RODRIGUEDJ RODRIGUE
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June 2021 by keith rodrigue
Carolina Auto Direct was by far the best experience of purchasing a vehicle, Jeff King and James finance, were by far the most professional I have had the pleasure of working with, being I was coming from New Orleans to purchase this truck, I would highly recommend this dealership to anyone and will definitely be the dealership I go back to, when I purchase another vehicle in the future!!!!! Outstanding!!!!
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May 2021 by Aeisha Prude
I rarely leave reviews but for this occasion, I just had too. Chris was super helpful with making my car buying transition easy. He went above and beyond and was friendly while doing so. He was very, very informative with everything. He kept me in the loop step by step and did not blindside me at all. I highly recommend this car dealer and make sure you ask for Chris. He's awesome!
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May 2021 by Jay P
We purchased multiple vehicles from these guys. I pretty much call them family because they want your best interest to benefit you and your family. These guys aren’t like the corporate greedy dealers. James, Jeff and the rest of the team are amazing! Hands down best dealers on the east coast!
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May 2021 by norman elbekri
I got the best deal with this dealership and they have quality used cars. Very good people and very honest. It’s such a pleasant experience. Highly recommended. Look for Chris.
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April 2021 by Hayden Reed
I had been shopping around for weeks when I stumbled upon a listing from Carolina Auto Direct. At first I was skeptical but saw that they not only had the car I was looking for but also were very highly rated. Matt called me shortly after my inquiry and everything fell into place for us. He was amazing through out the entire process, very polite and super knowledgeable. Getting approved and scheduling the test drive was super easy and the sales team was super low pressure. Katie in finance was also awesome! She helped us find the best rate and all the options that fit our budget. Having purchased several cars from several different dealerships before I can say that I ONE HUNDRED PERCENT recommend Carolina Auto Direct to ANYONE who is looking for a stress free, incredibly accommodating, and enjoyable car buying experience. You won't regret it. Thanks again Matt and Katie!
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March 2021 by dominic buffo
Great dealership! Even though I did not end up purchasing a car, my experience was quite nice. My girlfriend and I were looking for a sporty SUV replacement and their selection had multiple options for us. After a brief wait in the lot, Jeff came out and greeted us. He showed us around and rode with us on a test drive in an M235i. Car felt great! It didn’t end up being the car for us, but Carolina Auto Direct was very professional and kind through our visit. Jeff appeared to be very humble and personable, and I would’ve felt comfortable buying a car from them had I chosen to do so. They’ve got a great selection and great staff, definitely recommend!
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March 2021 by Laura Veal
Bay far the easiest car buying experience ever! Jeff and the guys were awesome. He had the car out front ready to test drive when I got there. The credit application and paperwork process only took a few minutes. By far the friendliest and most easy going car salesman I’ve ever worked with.Thank you Jeff!
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March 2021 by Mia Gibbs
These guys are the real deal. The best around in my opinion. They told us they aren’t car salesman they are guys that sell cars and that couldn’t be truer. They weren’t pushy and definitely didn’t give off the vulture - like car salesman vibe at all, which after dealing with Randy Marion, Parks Chevrolet, etc I’ve noticed is hard to come by... My husband and I just purchased a 2018 Silverado 2500 last night and this was by far the best experience I’ve had at any car dealership. Chris Tomey was our salesman and he went above and beyond for us. I asked for the truck to be brought from the Lincolnton location to Mooresville and before I knew it he had it done. Paperwork was a breeze with these guys and we were out of there in record time. If you’re looking to purchase, definitely give these guys a try. You won’t regret it!
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February 2021 by Mike Burski
From start to finish, Jeff King was great to work with. He kept in contact with me through the whole process. Its only been a few days but i love my truck. Ill recommend Carolina Auto Direct / Jeff King to anyone i know looking for a vehicle. Thank you for making the process so easy during a very stressful time me and my family are going through right now.
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February 2021 by LEE KISER
My experience with Chris Tomey reinforces why the car purchase / trade transaction is much easier to make with an independent dealer than one of the Mega Dealers. From start to finish, Chris made sure every detail was covered. No pressure selling...just honest negotiationing. Financing was also spot on. I highly recommend you try Chris and Carolina for your next vehicle requirements. They remember the philosophy the big guys have forgotten. Well Done !!
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February 2021 by David Featherstone
Salesman Chris Tomey, was very knowledgeable of the truck we were interested in. Felt like I received a fair deal knowing that they must have been satisfied as well since the sale was completed. Only hitch was it took most of the day to complete the paperwork. Not Chris fault, only they were a little busy and a little understaffed. I will go back if I need another car in the future!!!