Truist is a bank that values excellent and respectful service. Customers appreciate the friendly tellers and bankers who work hard to help resolve issues and provide support. One staff member, in particular, is highly praised for her knowledge, kindness, and quick assistance, especially during difficult situations like account compromises and fraud attempts. Despite temporary service adjustments, such as drive-thru only teller services and appointment-only visits, the staff maintains a pleasant atmosphere and prioritizes safety. Some branches without drive-thru lanes remain open with enhanced sanitization. Customers feel confident in the staff’s ability to handle problems efficiently, and many highlight the helpfulness of specific employees who go above and beyond. Overall, Truist provides a welcoming environment with dedicated team members who deliver superior service, making it a trusted choice for banking needs.
The people working inside are good. However the ATM never seems to be working
September 2024
I’ve always had great service they remember me when I come in, which has made me become a regular because I love the way I’m treated and I got my little one a savings account and he loves putting money in his account. They remember his favorite color of sucker and give him to every time he comes in!
October 2023
Ann has a wonderful personality and is a pleasure to do business with!
