AT&T Store in Mooresville is a reliable and customer-friendly place for phone and device needs. Customers appreciate how quick and easy it is to get service, often completing transactions in just a short visit. The staff, including representatives like Jonathan and others, are praised for their helpfulness, explaining options clearly, and going above and beyond to assist with device setup and transfers. Many reviews highlight the absence of extra charges and the quick resolution of issues, making the experience smooth and hassle-free. Customers have also noted the store's ability to fix phones efficiently, with staff like Richard providing excellent service. Despite some initial challenges with order mistakes, the staff, especially Sabrinia, worked diligently to correct problems and complete transfers quickly. The store offers a range of plans, including flexible prepaid options with no contracts or credit checks, and provides devices compatible with nationwide AT&T 5G service. Overall, customers feel confident and satisfied with the service, support, and variety of devices and plans available at this Mooresville location.
Elgin was an AMAZING customer service rep! He went above and beyond!! He should be in charge of training everyone. He has great people skills!!
July 2024
Let me start by saying, I hate having to deal with dealerships, banks, cell phone stores...., but this place changed my mind. Ask for Jonathan, he was amazing. We went in to see about lowering our bill and getting a new phone and within 15 minutes the deal was done. We saved $50 and got a new phone. Nice job Mooresville... read full comment
June 2024
Having trouble with my old phone got a new one they set up my new phone and done a good job thanks
