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August 2023 by Donna Bennett
Aqua B is a fantastic company! I originally discovered Aqua B Blowing Rock in 2019, then visited the Hickory store in 2020 (both were great!). I moved to Mooresville in fall 2020 and have been a "regular" at Aqua B since then! From my honeymoon to family photos to every day wear, I almost always find what I'm looking for! I want to give a huge shoutout to Hannah and Carleen (not sure if Carleen still works there?) but they both are always so sweet, professional, and lovely. Any time I stop in and see either of them, I know I will have fantastic service! Aqua B has a warm and welcoming environment that honestly, no other boutiques in the area have.I see negative reviews about the return policy, but they are very upfront about the policy and at the end of the day, they are a small business. I've been a boutique shopper for 10 years and those policies are standard.Five stars all the way!
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July 2023 by Kim Kennedy
Bought 2 dresses to wear on a cruise. Unfortunately return policy is 14 days, so that wasn’t helpful when I went to put on 1 dress and the elastic popped loose, therefore had to pin this item to be able to wear.2nd dress I put on was already coming unthreaded.Took both items back and of course no assistance. Yes, I am very ware of the return/exchange policy so I wasn’t expecting much. Lesson learned, I will not chance purchasing clothing from this boutique in the future.
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October 2022 by Rhonda Dunkin
Ordering was easy and the shipping was fast. I didn’t read the return policy (my bad) so I had a store credit which was good. I emailed and ask if they would hold what I would like to use my credit on and they were very nice in doing so. I shipped my return to them and revived my new order as fast as the first. I’d definitely order from here again. Thank you for your professionalism.
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September 2022 by Marie P.
Great service! We always go to the Morganton store which is really big and spread out. The Mooresville store has a lot of the same but in half the space. Both are awesome stores and have the same amazing staff. Super helpful and great at putting super cute outfits together. The whole store was 20% off for Labor Day!
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September 2022 by Christina Guyer
This company is has awful communication. I placed an order 7/25/22. It’s not 8/4/22 and still have no shipping confirmation. I reached out to them they claim that in my original purchase I requested to pick the package up in North Carolina when I live in Pennsylvania. That never happened in the shipping information it states for my package to be shipped to my address. Once I reached out to them they had the nerve to ask me for an additional $7.50 to ship my package out what company even does this? So they are now holding my package Ransom until I pay them another $7.50 to ship my package instead of just kindly as a one time courtesy shipping my package they are also stating that they cannot refund my money back to my original form of payment and can only give me a store credit why would I use a store credit with them if I’m already going through this when this is the first time I’ve ever shopped with them no thank you and needless to say I will never shop with this company ever again.
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July 2022 by Chrissy Stein-Martin
New favorite boutique! They have the cutest clothes! The staff were so sweet and helpful!
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March 2022 by Lori Dunning
Aqua B in Mooresville is my absolute favorite Boutique to shop at! The staff is always friendly and helpful! I absolutely love the Manager there who knows my taste in clothing and makes great clothes recommendations for Me! She always greets Me and fellow customers with a smile and helpful attitude! I feel completely spoiled when I shop there and I hope anyone reading this, checks this boutique out! ?
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March 2022 by Stevie R.
I love Aqua B Boutique.... Hands down my favorite place to shop. Not only are the clothes super cute and have something for everyone (me 36, my mom and daughter 13 all shop here) they are so helpful. I love the girls that work there, they will help you pick out outfits and find things that match your style and what you are looking for. Their management team is always really kind and positive, you feel so welcomed. Sip and shops are my favorite because who does want to have a mimosa while they shop.
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March 2022 by Erica B.
Visited this place for the first time and learned (the hard way) that they have literally THE WORST return policy ever. First of all, you can't return, period. You can only exchange, and that exchange has to be made within two weeks, TWO WEEKS! Total waste of $50 on a shirt. I will never be back.
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March 2022 by Tarah P.
Aqua b is amazing as well as Amanda who works there and runs Aqua B! Without her positive attitude, willing to go the extra mile to make sure you're taken care of and never being pushy is a plus!! It's always great to walk in and see her face because you know you're about to have a great shopping experience!! Definitely recommend Aqua B in Mooresville!!
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March 2022 by Tricia D.
I have been a frequent customer since they opened in Mooresville. This store lacks sufficient customer service with the unfriendly asst mgr either not having the authority to do the right thing or simply doesn't care to help retain customers. I will never shop here again. I will buy my expensive bed stu faves elsewhere. You sell the clothes that are sewn terribly on clearance and look good on nobody, and can't be tried on as Mooresville never has sizes and inventory and seem to only sell them to suckers online making us stuck with your garbage clothes. Waiting for a call from store manager. We shall see if they value customer service, which is the whole point of being a boutique.
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February 2022 by Amber Williamson
Exchange policy of about 16 total days?? Ridiculous. No more Aqua B boutique. To add, some employees need additional customer service training. May want to consider some attitude adjustments
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June 2021 by Carolina Relic Hunter
First time ordering from this company and I accidentally ordered the wrong size for my husband’s shoes I emailed them immediately to see if they could correct it before they shipped it out they emailed me back the next day telling me that there would be absolutely no problem they would get it fixed for me and it was shipped out the very next day excellent customer service very kind and very accommodating
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February 2020 by Mariah C.
Came in one time and over heard the manager talking about a time she had with the ups man , sad because an adorable store was ruined.
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February 2020 by L BS
Love this store!
