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October 2023 by Josh Noone
SafeNest on Mooresville highway is unsafe. As a current, paying customer, I have been trapped at the gate to leave for over 30 min and have now been given another number to call as no one can help me. When I asked to be let out they informed me that they COULD give me a code but that they would have to charge me for it. Not only is this obviously ridiculous it is incredibly unsafe. DO NOT COME HERE.
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October 2023 by Ashley
Safe Nest Mooresville has been awesome. Rented a unit for myself in June, smooth easy process at a great price. Then the rest of my family moved here, rented one unit but day of move in realized we needed two. The gentleman that helped me (on the morning of 9/21/23) was beyond amazing and patient. We had no idea how big of a unit we needed and he had to redo our lease several times over the phone while I had my 80 year old grandparents, dogs barking, and the gardener all in the background. I was stressed and all over the place, but he was calm and comforting during the entire process. He was so awesome and helpful! Highly recommended!
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October 2023 by Mike Brewer
Very pleased with sign in process. Person was very pleasant and very helpful. Would strongly recommend this location to anyone.
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August 2023 by Jo Hart
Very easy move in process! Staff is friendly and helpful. Wish it was a little bit closer to the Highway, but other than that I have no complaints!
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August 2023 by Lewis Jones
Very welcoming gentleman at the desde, He stayed later than closing time to help me through everything ensuring I received the first month for free, I left the office got to the gate my code didn't work so called up and received another code straight away the service was excellent even through any issues!
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June 2023 by Kristi Johansson
I have recommended this storage facility to all of my family. They property is well kept and safe with safety measures they enforce. The management and team i have met so far have been nothing but kind and professional and provided great customer service. I was a little weary leaving our stuff for a year as our new home is built, however after meeting with some of the team that works there, i know we’re in good hands.
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June 2023 by Keita Mitchener
At first it was a good place to do my storage but I had hit a rough patch one month and was told that I could come and get my items if I had just paid that month no one got back with me they refused to give me my items which is only one piece that is there and they want like $500 after they told me 4 months ago that they were going to sell my items will never deal with them again wish I could give a half a star ????? after being with them a year that's the thanks I got smh still sending bills but was supposed to have sold my storage months ago ?
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April 2023 by Carl Clemons
Great experience, your employee Lori who left the company was amazing. She took her time properly explaining everything to us and gave us a unit with an ideal location. Job well done SafeNest!
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March 2023 by Michael Ellenburg
The customer service was excellent! The gentleman I spoke with went through the whole process step by step and insured that everything was correct on both his end and mine. Top notch experience ?
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December 2022 by Emily Crawford
I appreciate how anytime I am in contact with someone from the office I’m treated as if I am family and not just a customer. The office staff is respectful and kind and they definitely go above and beyond to help when they can!
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December 2022 by Carol Roselli
Katie and Lori have been the best to work with!Very friendly personable helpful efficient kind and thorough. Thank you for a great experience ?❤️
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December 2022 by Madison Spearman
Great experience with Lori today. She really helped me find the best units for my needs. I would highly recommend SafeNest!
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November 2022 by Phil Gonsowski
Reasonable prices, Very easy to deal with. I would recommend them.
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November 2022 by Steve LaForge
I had to change my start date a couple of times and they were SOOOO accommodating! Every time I called I felt very welcomed and like they were there just to help me. I HIGHLY recommend this business, and greatly appreciate all of the staff!
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October 2022 by Brittany Stevens
Very pleasant, seems like a clean and welcoming environment. I haven’t moved my belongings into the unit yet, but I do not foresee any issues. All pricing was up front and I knew what to expect to pay when walking in to sign. Definitely recommend for sure!