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January 2024 by MISS W
Visited this location today and was greeted and assisted by Ray. He was knowledgeable and courteous, thanks R!
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December 2023 by Kyle
The post office employees are all ignorant. Obviously if something is shipped flat , you probably should not fold it in half to fit it in the slot in the box because you are too lazy to walk 7 extra steps to set it by the door . The individual running our route has no business working in that field. God forbid someone take pride in their work. Absolutely disgusting. Par for the course for USPS these days .
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December 2023 by Myles Awaye
Pros:Cons:-No one answers the phone-Apathetic employees-Kiosks have frequent issues
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December 2023 by Jill Raver
Slow and the single employee accused me of being rude even though she was the one being rude and unhelpful. I was just trying to mail something from my kids to their grandparents and asking questions to try and make it as affordable as possible! Asked me a question in order to mail my envelope as mail instead of a package and then told me that option wasn’t available. Made no sense. $5 for some drawings and a bumper sticker. Thx for being sure to make my already stressful experience worse by delivering terrible customer service and being completely unhelpful. Guess you are a good employee making money for the company. No surprise. The employees reflect the look of the building. Am I right?
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December 2023 by D. H. (Dy)
I’ve been trying to get someone on the phone to ask about a package for two weeks. No one ever answers.Read the Yelp reviews if you want a lil laugh to help you feel better. Apparently this place is the WORST. ?
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October 2023 by Grace Flores
Outside my own personal problems with the usps at the moment. I saw how dismissive and little compassion they showed to a women that spoke Spanish vs how above and beyond they go for English speakers. I was disgusted that a federal office employee would display such way.
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October 2023 by Erica Reed
Sherawrd I think was his. And very rude won't come back Marshville and Wingate are so much better you can tell they are family and Monroe is just a job to people
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September 2023 by YouTube DrSidewayZ
Kiosk is offline half the time but at least there is one at this location which makes life easy especially for us blue collar employees after hours.
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September 2023 by sandra patterson
The young lady who helped me this morning ?was very polite. She deserves a raise ???✨?
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August 2023 by Elchin Murad
On 08/17/2023, I attempted to send a box to California. Regrettably, I used the wrong box for shipping. At the USPS office, the representatives, Maryan and Shearard, displayed exceptional professionalism and patience. They assisted me in repacking the items into a new box and ensured their proper sealing. They assured me that the box would be delivered by August 19th. Impressively, even in the early morning of August 19th, 2023, they were dedicated to ensuring the prompt delivery of the box. I deeply appreciate their commitment to customer satisfaction. Their professionalism and punctuality stand out as they not only made promises but also delivered on them. I hold high regard for these individuals and enthusiastically recommend utilizing the USPS office services due to their remarkable assistance.
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August 2023 by jeri lea sowell
Absolutely infuriating. This place loves return packages to sender.If you lose a package here, just cut your losses. They won't bother to help you.
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August 2023 by Sean “SeanMichaels” Michaels
USPS you need to investigate this location and find out why it’s so terrible. My package was lost. Staff sounds like they were hired out of middle school.
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May 2023 by Austin Blake
Most horrid postal experience I’ve ever had this morning, waited nearly 20 min in the queue for self service with woman printing labels and trying to control a child. Box to drop was locker at 10:30 am why!!? Finally got frustrated and waited in line just to get 2 receipts for drop off. Labels printed already. Both women working we’re having conversations and doing side chores not helping the line get through. Just looked at me and chuckled when I walked out after waiting nearly half an hour. eBay is now showing me late on these 2 packages. If you ever need something shipped DO NOT GO HERE. They will gladly make you wait the customer service is quite honestly disgusting
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May 2023 by Alex Shin
After reading the reviews it seems that I’m not the only one that has experienced such rude behavior from the ladies that work at this location. Arrogant, stubborn, rude, and the unprofessionalism of these ladies is repulsive. Do yourself a favor and don’t waste your time with these people. They will deliberately try and sabotage your delivery and give you the “I simply don’t care attitude”.
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April 2023 by Daniel Janowski
The workers there are always friendly and glad to help. Sometimes you may have to stand in line, but that's the way it is and other places. That doesn't affect the workers attitudes even though some people may not want to wait in line. If you have your package or letters ready to go, all you got to do is put them in the box outside the post office or the ones inside the post office.
