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August 2024 by J Wilson
Had to ship some items out of state for a wedding and Natasha was very helpful on a busy Saturday morning.
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August 2024 by Bryan Chapman
Showed up 4 minutes prior to posted closing time and doors were locked and employee walking out back door to keave
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August 2024 by Emily D
The worst fingerprinting experience I’ve ever had in my life. Two of the most unhelpful, grumpy women in the world left me alone at the faulty, greasy printscan machine that barely worked at all. I will be shocked if my prints are even usable. Laughable that this service costs $85. I wouldn’t even trust these women to put a shipping label on a box correctly. One was literally half asleep when I asked for help and wouldn’t lift her head off of the desk.
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August 2024 by Dianne Adubato
How are you supposed to get assistance when the phone mailbox is full and you cannot get in touch with anyone? I have my tracking number but tracking says it was never picked up by UPS. Poor customer service for the 2nd time in a couple weeks.
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August 2024 by Carrie Willis
I always receive great service at this location. Staff is very helpful and friendly.
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July 2024 by Anita Roberson
Everyone was friendly and the service was quick and painless
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June 2024 by Trisia Badger
The customer service representative Sierra was very polite and professional. She helped me with all my mailing needs and also greeted me with a smile. I would recommend this store to anyone. The store was very clean and the representative was very helpful.
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June 2024 by Chris Price
They are always so nice, and extremely helpful!! The young lady that helped me today, ( employee# 292650) noticed that I was walking with a cane. She even offered to open the door for me to exit! Everyone at this location are always ready to help! Thanks to all!!
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May 2024 by Samantha Lansdale
Ijessya (i’m really not sure how to spell her name [eye-yes-ah]) was phenomenal. i have never had to ship a package before and she helped me create my label and was so kind and patient while also being quick and efficient. thank you Ijessya!
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May 2024 by Top Wilson
The associates seemed overwhelmed by the amount of work that they are having to do with the quantity of Amazon returns and other shipping items by patrons. Customer in front of me at the self serve scanner was held up do to the ticket jammed in the printer. Staff clerk acted like it was the customers fault.
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May 2024 by Mike M.
The team working at the UPS store today was super fast and friendly. There was a line of 3 or 4 people ahead of us when we got there, and we had five (!) packages to return.
We were in and out in less than ten minutes, and Trenton handled it all with a smile. He was courteous and helpful. Look for him when you go.
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May 2024 by Emily Maye
Kind customer service.
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March 2024 by linda quinn
Worst experience of my life . The lady working there was rude and on face time ordering food instead of taking care of customers ..I will never go there again ..AI can not come quick enough ..
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March 2024 by Al
The person that interacted with me was so rude. I try to avoid this location at all times which is unfortunate because this is my closest location. I’ll drive farther to avoid the workers here .
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February 2024 by BobbyDigital
I came into the store today & i got very upset because when i return items back to Amazon i never had issues like they were saying. But the tall white lady Lea has a very smart mouth & shouldn't be employed there. When i told them this isn't worth all this craziness she told me " If you broke just say it" First I'm in law enforcement and never seen anything like this in my fifithteen years of service. We argue back & forth i asked to speak to the manger she claim they don't have one. I will never come thru them door ever & I will start to take out a ad in the paper about this store unless Ups handle this situation right.
