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April 2023 by Merritt McCully
Prices are insane compared to the other companies I got quotes from.
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March 2023 by robert tyson
I reserved 2 portable toilets for a event 3 weeks in advance. They send me order confirmation. I called 5 days before event to ensure everything was ago and the rep stated everything was fine. Then 4 days before the event they called me to tell me that they don't service the area of the event. They should have told me this when I made contact with them the first time. Will not recommend this company.
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March 2023 by Richard Boyle II
Customer service is horrible. I requested a deluxe restroom unit with hand washing station for a pool area. It was provided, but the interior looked like it had just come directly from a construction site. Multiple attempts to contact them and I can't get a single human to respond. Would not recommend.
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March 2021 by Enriqueta Garcia
They are not professional at all, they agreed to take me the standard restroom on Friday and they never took it strangely the CCS I don't know why they sold it I was seven years with that company but this is a disaster
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March 2021 by Aaron Black
One of their trucks just dumped about 100 rocks going over a bump on 485. Sprayed my windshield and cracked the it.
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March 2020 by Donna Jordan Livingston
USS truck came down our driveway and the truck hit a power line that runs to our storage building. The cable "snapped" and damaged my Camaro. (my NEW Camaro) The USS denied my claim. If you use this company, you will NEED a surveillance camera to prove your case after damage is done, and the truck driver says "He didn't know..." Just an FYI.My response:Dear USS,I have received your letter regarding my claim against USS. I am appalled by the Examiner's conclusion.I hope that you never have to be in my position. It pains me to know that companies that are in customer service have no empathy or respect for others that cross their paths, totally because of an accident. Proof of how humans are in such denial and dishonesty to be responsible and professional. It is not my intention to insult you personally.However, I can with an honest heart, tell you that your driver did this without a doubt in my mind. I hope you have done your homework regarding the driver's previous experience and records.I was here and I know that USS truck did this damage. If I were you, I would dismiss the driver that did this, because it's most likely that it will happen again to someone else.Hopefully, the next victim of damage, done by one of your trucks, will be lucky enough to have a surveillance camera. Then, a denial of their claim will be impossible for the Examiner. What goes around, comes around Amen.I realize that USS is not BBB Accredited, and that comes as no surprise to me. Rest assured that no truck driver of USS is allowed on my property.DJ in Monroe, North CarolinaOctober 2019
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March 2020 by A Dependable GC
I wouln't do business with them. They are very unprofessional. I went to their website and the only option was to request a quote through the website. No phone number, contact info, just the quote request system. So I submitted a quote request. 24 hours later I still hadn't heard back from them. So I went back to the website and found a phone number that was listed for emergency service. I called, the woman I spoke to couldn't find any quote for me. I needed to get a portable bathroom for a job site so I went ahead and set up delivery. About 4 hours later they called to tell me that I would have to pay the first month upfront and give them payment info that they could set up for recurring payments. I asked why and was told that we have an outstanding balance from 2005. ??? I asked for details on the charge as we have never used them before. All she could tell me was the amount owed, the year it was from and our contact info (name, address, tel#, contact person). Well I gave them all that info when I set up the delivery today. I'm not going to agree to pay charges that they can't give me any details for. No service description, job name, address or anything that would tell me what we used them for. No thank you. I'll take my business elsewhere.
