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April 2024 by Rena McGee-Helms
Recently, on a Sunday afternoon, I went to Rack Room Shoes at Poplin Place, in Monroe, NC. Both salespeople, Brittany and Taylor, went above and beyond to help me find two pair of shoes. The store was reasonably busy but they seamlessly moved around from person to person, offering just the right amount of attention without being overbearing. I took a great pair of shoes home with me and Taylor ordered another pair in my size to be sent to my home. I was extremely pleased with my shopping excursion!
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January 2024 by Dave Morgan
Manager is extremely rude!!!Angry face 24/7
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December 2023 by Rodney McCray
Clean, reasonably priced. No pressure.
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September 2023 by Oscar Fernandez
Really pricey shoes.
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October 2022 by Crystal R
Associates were kind. Seldom options for 4-5T, no half-sizes displayed to try on. I don’t really like bothering people for back-room stock. They are open later than the mall which is cool.
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October 2022 by Mandi Brown
No organization! The sales associate did try and help though
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September 2022 by Anonymous
I just started having to use a walker & needed some good shoes as my others died (found pieces of tread on my floors). When I walked into the store I told the lady that asked me if she could help me YES! She said what can I do? I told her I needed to be able to sit down, let her know my size and what I was looking for and have her bring them to me to so I could try them on yet not walk around too much. Well, that’s exactly what Jessica did!!! I needed wide so she had to do some searching but I left there with 4 PAIRS of shoes during the buy 1 get 1 50% off. Thanks for helping me Jessica…BIG DEAL…Kaiya
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August 2022 by Eva Strader
Great service and who doesn't love buy a pair get a pair half off right.
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May 2022 by Kelli Bang
Very unorganized, nearly every box was a mismatch in size. It was difficult having a 4 heart old and a 7 year old, it became overwhelming after we tried to check out and one of my kids had to find a diff pair of shoes bc the ones she wanted were 2 diff sizes and it's match apparently had disappeared glad from the store
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April 2022 by Christian
Decent selection. But too much for me.
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March 2022 by Gregory Baird
Salesperson treated me well.Great deals and clearance section had good deals as well.
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March 2022 by april rongo
I'm fromOut of state and your manager who is In a boot on a scooter is very. Rude
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February 2022 by Lisa Bishop
Would be nice if they had a bigger selection of dress shoes but they had what I needed anyway..and very friendly
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December 2021 by Bri' Garris
Very nice and clean and absolutely loved the three ladies working. I took my son in to get a pair of shoes like 20 minutes before closing time , and all three employees were very kind and helpful. They allowed my little one to take his time picking the shoes he wanted (that's saying alot ; he's very particular when it comes to his shoes). Even @ closing time they we're very patient and so nice!
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December 2021 by Diana Bryant
Great selection and prices!