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April 2023 by Kaeli N Denham
I had such a great experience with Alexis! She was so helpful and I am so happy with my piercing!!
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April 2023 by Elizabeth M Denton
the manager alexis was amazing!!! my piercings are so cuteee
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October 2022 by Ashlyn Waters
Went today to the Monroe Crossing location to get my daughters ears pierced. The employee working (claims her name is Jessica), was EXTREMELY rude and unprofessional. Seems like she hates her job, along with life in general. We stood there unacknowledged for at least 5 mins. When we were finally greeted, we were greeted with a very annoyed “do you need something??”.I stated I wanted my daughters ears pierced & she rolled her eyes and continued working on her computer. After awkwardly standing there for another few seconds, I told her never mind we would be going elsewhere. She stated “have a good day!”. If this were my business, “Jessica” would NOT be working for me. There were other customers around who witnessed the exchange & decided to shop elsewhere as well. Very very disappointed in this encounter. However, I ended up taking my daughter to Claire’s & she loved it! They did a fantastic job, the staff was super polite and helpful.
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October 2022 by Shannon Hendel
Would’ve rated no stars if possible. Attempted to get my niece’s ears pierced today, September 26th, 2022 (approx. 12:30pm), at the monroe crossing location and the employee working (stated her name was Jessica) was extremely rude and unprofessional. We approached the kiosk and were left unnoticed for at least 5 minutes. She appeared to be on the computer, and we didn’t want to be rude and interrupt. However, a simple acknowledgment would’ve been sufficient to let us know she’d be with us in a second. Finally, she blurted out “do you need something?” in a rather annoyed and rude tone. We stated we wanted to get a 4 year old’s ears pierced and she proceeded to roll her eyes and say “oh”. After her impolite interactions, we decided we didn’t want her touching the child’s ears and dealing any business with her. This is a word to the wise to not visit this location, but especially when Jessica is working.
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April 2022 by Meghan Hallice
I had a great experience with the workers and am very happy with my experience! I had the assistant manager pierce my ears. She was fantastic. I also wanted to get my young daughter's ears pierced. A second employee came to assist so we could do her ears simultaneously. They both went above and beyond to make her earrings perfect, as well as help keep her happy.
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February 2022 by Krystal Huntley
Got my 7 year old daughter's ears pierced there about a month ago. ( She was super nervoused but finally decided to get her ear pierced because one of her friends had given her some cute earrings) The ladies here are super sweet. My daughter was nervous but the "piercer" explained every thing to me first, and then explained to my daughter what she was going to do before she made each move. They had 2 "piercers" available so my daughter could have each ear done at the same time. ( I feel bad that I don't remember the piercer's name, but I do remember her saying she had 2 twins my daughter's age)
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January 2022 by Christina Smith
Bought 3 rings and 2 chains all look great probably goin to get another today ? awesome it's buy one get 50 precent off two right so hurry up and buy
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August 2021 by jjnoq 793
The women there were extremely sweet and lovely. They were very sweet to me and my mom! Very kind people and the piercing was fast and short and didn’t hurt! Also explained the aftercare to us very easily. I went on a Sunday for anyone who was wondering! Thank you for the service! I was a bit nervous due to the reviews but they were very nice and patient :) The day after the piercing I feel no pain or itching. When I slept it was a bit uncomfy but that’s normal with earrings. So far things are well!
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August 2021 by Katie hobson
Do not go here for a piercing. They just throw random dots on your ears and hope they match. Go to an actual professional at a tattoo/piercing parlor. They actually care about the work they do. I just got a 2nd hole on each ear lobe and they were so far off from each other. I had to ask her to re-pierce one of them to try to make it even and she acted like it was my fault but She re-pierced the one and they are still NOT even with each other. I just accepted it and left. TERRIBLE!
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March 2021 by Candice McAdam
Went today to get our 5 month old daughters ears pierced. Mind you this is our third daughter and the other two also got their ears pierced here. Never had a problem and always had a great experience. I’m not sure the ladies name that we worked with but I should have followed my gut and came back another day. She threw some random dots on our babies ears not centered at all and when we asked her to even them up she was annoyed like we were wasting her time. Then my husband asked her to wipe the previous marks off and to put a new dot in the center of her ear. The lady then rolled her eyes. We felt like we were upsetting her so my husband kept saying I’m sorry this is just important and we want it to look good. Now thinking back .... we shouldn’t have been apologizing she should be apologizing to us. 1) for having no compassion ..this is our baby we want this to look good especially since they will be in there for most likely her entire life 2) for not trying at all to make them even 3) for rolling her eyes at us when we wanted to make sure they were right and looked good.We spent a decent amount of money there today and it’s upsetting that they would allow someone who treats people like this to work with customers. All I know is that I’ve referred several friends and family members there and will definitely not be recommending them anymore. It’s a shame to treat people like this especially in these times when businesses are struggling to stay above water. You at the VERY least have to treat people with respect.
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January 2021 by Kristen Hodgson
If I could give zero stars i would! Very rude and disrespectful!
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December 2020 by Jennifer Pressley
Terrible customer service and very unprofessional! I would give them no stars if that was an option. I was finishing up a transaction with one of the employees when I’m assuming what is their version of a “store manager” proceeds to tell me to put a mask on or she is not helping me any longer. I said I have been dealing with this lady for 15 minutes and we are finishing up a transaction and you are just now worried about my mask. Mean while she is helping another customer of the same race as her with out a mask. At this point what am I to think? I am waiting on a call back from corporate to proceed with further actions on this lady. This is not ok and I will not stand for it. I will go as far as I need to for this to be dealt with in the appropriate manner. No one should have to go through this and while many others would be scared and stand down, not me! You messed with the wrong one. I also called the store back to get the ladies name who did this to me and they wouldn’t give it to me which throws up a red flag up, she knows what she did was wrong. If you are like me and stand for what is right and want to be treated fairly with race not being a factor don’t shop at this store. Do yourself a favor and go somewhere else.
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January 2020 by Antwanette Kilgo
Great place to get your baby pierced
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November 2019 by Isabella Hart
They do use piercing guns do just make sure u dont come here to get cartilage and or other peircings u wouldnt want infected or ruined
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November 2019 by Al Padron
Friendly, courteous service. Decent prices.
