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February 2024 by Tonya Johnson
We are from South Carolina and we came. To metro on skyway drive and we met and young man by Vicente he was very friendly polite and most of all honest he was patient he was a great help and he gave us a amazing deal that the company was promoting if I would recommend anyone to come in and see him he will get you were u need to be
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January 2024 by Antonio Galindo
Thanks for helping me activate my own tablet and how to unlock it from AT&T
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January 2024 by Linda Gaddy
The customer service here has been the best, you definitely feel welcomed walking into this store
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January 2024 by Joel Ambrocio
Thanks to Daphne for taking the time to explain to me how to call customer service to cancel one of my lines
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January 2024 by Jose gabriel Suares
The manager Daphne was very nice
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January 2024 by Diego Tzep
Thank you for helping me find a good tablet for me
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July 2023 by Misael Sosa
I do not recommend it, look for another store they did not refund my money for a case I bought 5 minutes ago
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December 2021 by Samantha N
Never a pleasant experience to have to go to this location. Under trained staffed!Had an employee tell me she felt very sick with a fever and her boss wouldn't let her leave. I had my infant with me and she was coughing directly towards us. Very disgusting
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October 2021 by Juan Carlos Maldonado
Bad service verybad service
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August 2021 by Raygan Renner
If I could give zero stars I would. I am absolutely DISGUSTED with what happened to me at this location. I wanted to upgrade to the regular IPhone 12, not the Pro, NOT the minni. Sales associate Edwin Hidalgo got the wrong phone from the back (he picked up an Iphone 12 mini) and cashed me out. I NEVER SAW THE PHONE until it was paid for. Once he gives me the phone I realized that it was the incorrect one and asked for the correct one that I had asked for. He admitted that he picked up the wrong phone from the back and would get his manager (Diana) on the phone to fix the mistake. Long story short I have been going back and fourth with corporate and this location for three days now and this location is still refusing to give me the correct phone even though it was there own employee who made the mistake. I am now stuck with a $750 phone that I can not even use since the screen is to small for me to use due to vision impairments. I was SCAMMED at this location and they are refusing to correct the issue. DO NOT TAKE YOUR BUSINESS HERE... They will take your money and not correct there mistakes. This has been the WORST experience with a cellular carrier that I have had in my entire life... Even after being a loyal Metro customer for over five years they are treating us like we just have to accept and deal with this issue. We even had to call the police to get a sales receipt from this location. This is just DISGUSTING... Not only does Edwin need to be fired for all of his mistakes, this location needs to be SHUT DOWN due to poor management and being ran by con artist.
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June 2021 by Kizzie Haynes
Great and friendly workers thank you
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June 2021 by Latonia Martin
Today I drop in to Metro because my son lost his iPhone or it got stolen and we went to boost and he didn't know his pin and the lady there said that he couldn't get his pen but she lied because we called boost in the lady gave him his pen and the lady at Metro is the one who told us the truth and she made me remember that back in the day they used to call and get your pen because they was not giving it to you so I see that that didn't work out too well for them that's why they started giving it to you and making sure that you know your PIN because I guess it was causing too much problem when people wanted to switch over to another phone carrier it was taken too long for business but it goes to show you some people don't try to get to know their job because they probably don't care or people just don't mind telling when you find a person like that you need to get away from them because that means that they do not fear God and if they don't fear God you can imagine what they feel about you thank you and may you and your family be blessed
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March 2021 by Benda Yo
Thank you Mr. El salvador man for my phone's. That was right on time. I look forward to coming back to your store. Nice man ever ?
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December 2019 by Katie Lemmond
Would rate 0 stars if I could. First of all, they messed up my card. It kept declining in the store. One of the workers there asked me, "Well, why didn't you make sure your card worked before you came in here?" I had no issues with my card before I walked into this store tonight. Then all of a sudden I call to see what's going on with my card, and it turns out my card had been locked for "fraudulent use." Which is crazy because I had no issues with my card previously. Now I can't use my card for 7-10 days because I made the mistake of coming here. And they couldn't have at least switched my service back to my other phone.
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July 2019 by William Hammond
Again im sitting here. 10:24. Still not open. I got here at 930. I call other stores to see what is up and they said this, "not my store, I do t know where dey et." Said, oh they went to get change. See they open late so much, they cover for one another. And u charge more to pay in person. For this "privilege". Why don't u just close these stores if u really don't want to run them. Me and my entire family crossed the street and finally changed carriers. Good riddance. The store across from the mall.
