-
January 2024 by Lindsey
I walked into Joann's close to closing time and the sweetest cashier named Eva helped me check Out. You could tell she was enjoying her job and just had the sweetest and happiest attitude, and near the close of day when most all employees are ready to go home.She was was a ray of sunshine. Thank you Eva for your amazing customer service!
-
December 2023 by Gregory Gunther
Tried to do some Christmas shopping here and it was very disappointing, almost everything I picked up did not have a price on it! This drives me nuts! Some items were marked " buy one get one half off".... half off of what? Some items say you get a percentage off, but no prices on anything to be able figure it out! I definitely would have spent more money there had I known how much several items were.
-
September 2023 by Adam “Crash” Lockard
Great sales all the time. And Astrid at the register was a joy to meet. Very helpful and knowledgeable. Helped me find an item I couldn't find.
-
August 2023 by Tuuli Mix
One start could be zero if it were possible. We are loyal customers, come almost every week to shop and have a good time with friends planning our crafts. Unfortunately recent management has made it difficult to enjoy ourself as they watch over us the entire time. They don’t greet or have conversations with us and the employee that were amazing have left because management has gone down the drain. They seem to not enjoy their job and hate kids. I bring my 15 year old sister in who is adhd and is a bit autistic and when she gets excited she can be loud. Unfortunately this past visit management decided that yelling at her while she was showing she was happy was appropriate, then she got in an argument with a 15 year old. Then she proceeded to talk to multiple customers and employees in a loud tone about us and how we are annoying. She then continued to talk to more customer about us. We are always respectful and go into the store to enjoy our visit and apparently my 15 year old sister can’t be herself anymore. Additionally the last visit we had a male manager decided to yell at my sister because they had an employee sweeping piles of trash and leaving in the walk ways and we stopped to look at product and had no way of avoid the trash and he yells at her because we were standing in an isles looking at product and they left the trash all over the place. I don’t know about you but I can not levitate so I don’t know where he wanted us to stand as the trash was every where. The store is also always a mess and is definitely not Ada compliant as the isles are full of random product and not clear of 36”. I don’t even like brining my service dog into the store because of how tight it feels just walking around by myself. I hope y’all can take a good look at your store as it is disappointing and now extremely uncomfortable to be in the store. I don’t like being stalked and yelled at for simply shopping.
-
April 2023 by Tracy Jordan
Located in a desolate looking "mall", expectations for this store were low. Was pleasantly surprised - they had everything I needed and plenty that I didn't. Staff was helpful and kind, as were fellow shoppers. Bonus star for being dog-friendly.
-
February 2023 by Stephanie Courtemanche
A lot more crafts than I realized! I'm so glad I went it and gave the place a try. Wish they had a price checker somewhere in the store.
-
February 2023 by Sarah Batts
I had a very pleasant first time visit. The sales associates are very helpful and friendly.
-
February 2023 by teri phillips
Nice. Very good variety. Don't care for location. Run down and sketchy from dusk on.
-
January 2023 by Robin Branham
If you are a crafter then be ready to spend lots of money in here. They have EVERYTHING!!! Make sure you download their app so you can use coupons.
-
January 2023 by Gracie Lee
Pat was absolutely amazing! So patient & so kind. Absolutely made my families day!
-
December 2022 by Marilyn Hernandez
Love this store you can find all your craft needs here.
-
November 2022 by A. Maryam K
So happy to have Joann's store at the Mall. So much variety for craft and sewing projects. Nothing comes anywhere near Joann for product diversity. The sales are real sales and I always get a good buy. The store is clean and well laid out. The staff is knowledgeable and professional and they readily share the promotions available for what I'm shopping for. It's my favorite store!
-
September 2022 by Tony B
Order online for curbside pickup. Arrived and signed in and waited almost 15 minutes. Went in they had my order ready. I didn't have an issue going in but all of the communication was for curbside pickup including parking in designated locations.
-
September 2022 by Melissa Jones
Always friendly and helpful associates. Heaven for every craft lover and dont forget your coupons.
-
August 2022 by Tasha Ann
This JoAnn’s does have a good selection, and the employees are nice- but what is up with JoAnn’s now not having their price checkers any longer? Every store I’ve went to for the past two months has signs like these- if you all are going to do away with them, just do it- but I would recommend you don’t or provide a scanning option if the customer has your app to check prices.It would encourage downloading of your app and the use of it, as well as a customer, if I can’t check the price of something, or how much it is actually on sale for, I don’t lug it around the store- I just put it back. Which equals less sales in the long run.
