CVS is recognized for its exceptional customer service, particularly in critical situations. A pharmacist went above and beyond to provide vital medication during a major storm, showcasing their commitment to patient care. Customers appreciate the proactive updates to personal information without needing to ask, enhancing convenience. CVS is also commended for assisting with Medicare inquiries, with staff being described as nice and helpful. However, some customers have noted long wait times at the drive-thru, especially during COVID testing, which can be frustrating. Overall, CVS is valued for its dedication to helping the community and providing essential services.
First pharmacy that ever independently updated my phone number and address without me asking them to based on prescriptions sent in!! I was shocked and glad. Thanks
May 2023
So grateful for CVS allowing me to set up and help people with their Medicare questions. Everyone is so nice and helpful!
August 2022
Only problem I have is the long wait at drive thru when the COVID test are being made. Sometimes ridiculously long and defeats the drive thru service
