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July 2022 by Wayne Camereon
I was very impressed with Andrew and all his help. If i need that kind of work they will ha e my business.
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December 2021 by Lisa Elliott
They did an excellent job fixing our car! Communication was excellent and the quality of their work is amazing!!
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November 2021 by Raul Alvarez
Wish I never had my Tesla repaired here. Find another shop, thank me later.
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October 2021 by Jonathan Urena
There work was great. Mind you my car had a little rock chip on the driver side a pillar. They painted the entire pillar and blended it beautifully. This was paid for by Tesla since it was a new delivery fix. I received the vehicle with a tiny sharp deep scratch on the same side the work was performed (but on the front fender) both Tesla and the paint body shop didn't take claim for it. Since I didn't catch it upon picking it up from tesla they're fighting me to repair it. Short story long I gave it 3 stars because the quote I received from Caldwell Collision was $2,828.88. Great work but Insanely over priced. My advice please shop around unless you've got way too much than you know what to do with or insurance is paying for it. Posted picture of scratch. measures just under a 1/4".
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October 2021 by Stevenson Peralta
I was referred to this place by George from SOHO motorsports and I really can't thank everyone enough! Back in July my tire debeaded off the wheel and the rim smashed part of my drivers side quarter panel. Alex ran an estimate but I was unable to drop my car off till much later. During that time, Alex said that the earliest date they had available to drop my vehicle off would be 09/13 and it would take 2 weeks for my vehicle to be completed. I was concerned because i had a trip scheduled around the same time the car was to be completed and I expressed this to Alex. Alex reassured me by saying that he would have my car ready by 09/24 so that i can leave for vacation the next day.Fast forward to 09/23 and i get a call from Alex telling me that my car was ready. A whole day before the promised date!! I couldn't believe it and i wanted to pick up my car immediately. Unfortunately I didn't have a ride and had to wait till 09/24 to pick it up. Worth the wait because when I saw my car, it looked brand new. Imperfections that the front end had from being in NYC were completely removed!!The damage to the quarter panel looked as though nothing happened!! The work was flawless!!Once again, one of the best body shops that you can find in Charlotte/Monroe and worth your time and money
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June 2021 by Jackie Klein
Fantastic service. I had a car accident and they handled my Range Rover to perfection. Great staff, caring, knowledgeable and trust worthy !!!! I highly recommend them.Service: Body & Trim
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May 2021 by Jane L.
Had someone hit my Tesla that was 3 months old. Both driver door panels were crushed - they were recommended by Tesla and did a great job. They worked directly with the responsible insurance company So I never had to do a thing but drop the car off. I would highly recommend them for luxury car repair.
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February 2021 by Lisa Duray
They did an excellent job fixing our car! Communication was excellent and the quality of their work is amazing!!
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January 2021 by Sure
I complained about them to Tesla. They seriously delay any bodywork. My X is at their shop for the last 3 months with no ETA. Please choose bodyshops!! Stay away from them..
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January 2021 by Mathew Fisher
Carol was great. She let me know what to expect and followed up as she said she would.
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January 2021 by Jay Thompson
Missing in action after taking my car even after 3 months. If you have a tesla or any high end stay away from this jokers
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January 2021 by Brian Gault
Extremely helpful and very prompt service at a reasonable price!
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September 2020 by Alice Douglass
They made the whole process easy.
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July 2020 by Claudia B.
Caldwell Collision recently repaired damage to my Toyota Sequoia and they did an amazing job. Their communication is great, and they work well with insurance companies. This was my 3 or 4 repair with them. Highly recommend!!
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September 2019 by Neal Know
Great customer service from the time I received an estimate, until dropping my car off for repairs. I would recommend their service if you are ever in the need of a body shop.
