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February 2024 by Taylor
Zachary was more than wonderful in our car buying experience! I would highly recommend him as a salesman and this dealership
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January 2024 by Glenn Dean
Zach P. was absolutely great from start to finish! Everything went smoothly and he addressed any issues / questions that I had. I would definitely recommend this dealership for your future purchases!
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January 2024 by Amanda Roper
I wouldn't recommend this place to anyone and I definitely wouldn't purchase a vehicle here! My boyfriend bought a 2013 Dodge truck less than 8 months ago and has had nothing but trouble out of it and the dealership. Besides all the mechanical issues he's had, since day one including massive transmission issues that is going to cost thousands to fix, if it rains, his truck fills with water under his back seat. He also purchased an extended warranty when he bought the truck. That's a joke in itself. No mechanic will honor or accept it. After multiple times of calling the dealership, this past time they said they would come get it, fix it and return it. Another joke . It's still in the driveway. These people were very nice and helpful upon purchase but were deceitful and lied to his face and he's had nothing but trouble out of this truck and it's already been in the garage multiple times. For the price he paid, he shouldn't have any issues. Furthermore, with a warranty, he shouldn't have to spend thousands out of pocket to fix a truck he'll be paying for for years! Beware of buying here unless you just like wasting your money on overpriced junk!
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November 2023 by Mike Kopp
Excellent Customer service starts with the owner Brandon Reeves. Brandon is a man of great faith and character who can be trusted to put you and your family or business in a dependable vehicle at a fair price. I highly recommend Brandon Reeves.
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November 2023 by alli
No follow up after selling an overpriced lemon with tons of issues, horrible customer service. Do better.Edit - Finally received some answers on some shady business practices finally being made right. Good job guys, see how easy that was? Please enjoy my 5 star revision from 1 star.
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October 2023 by Steve H.
I have bought two trucks from Brandon Reeves and have always gotten good service from them. I have a cautionary tale for anyone buying a used vehicle. I recently bought a 2004 f250 that had high mileage as most of their vehicles do. A week after buying it it started stalling and the ac stopped working, I have to give them credit they got it back in the shop and fixed the ac. The truck continued to rough idle and stall until it unexpectedly blew a headgasket. Long story ,short $10,000.00 later and bulletproofed by another shop . I have received no response from my request to " help me if you can". When it says no warranty buyer beware!
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September 2023 by Shaina S.
DO NOT SHOP HERE!!! IF YOU HEAR THE NAME RODNEY, RUN!!!! 100% a sales scammer! Went to buy the Cadillac CTSV. After not responding to us for 3 weeks straight, the first thing out of his mouth when we get there is that theres a problem he failed to mention with the car! We drove 4 1/2 hours (explained to Rodney) only to take it to a mechanic and it have $10,000 worth of issues to be corrected, something as simple as the rubber on the windshield wiper wasn't even replaced. Not to mention the entire fuel system was too rich (something they tried to down play), the car was essentially trash and we wasted our complete time!! DO NOT COME HERE!!!! IF I COULD GIVE 0 stars I would!!!!!
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September 2023 by Craig Moyer
Brandon Reeves Auto World provided the smoothest car buying experience my wife and I have ever had. Zach was very knowledgeable and explained everything well throughout the entire process. Richard was also great to work with for the financing of our new car. I would highly recommend Brandon Reeves Auto World to anyone looking for a smooth and friendly car buying experience.
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September 2023 by Ethan Morton
Bought a 2017 Dodge 2500 from Brandon Reeves. Paid about 48k for it, 8 months later I’m putting a 5k dollar transmission in not including labor. Talked to a Manager and there wasn’t anything they could do. If you shop at Brandon Reeves you better buy extended warranty. I was told not to buy a truck from there and was hard headed so don’t make my mistake! Super place!
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September 2023 by Joshua Bowers
Liars! Brandon Reeves is a liar! His managers are liars! His salesman are liars! I found the exact vehicle I wanted online. I called and spoke to Zach and was told they still have that vehicle. I told him I wanted that vehicle and I could come the next morning because I live 4 hours away. He directed me to fill out credit application online. I did so and was approved. I came the next morning. In the process of driving I spoke to finance manager and he assured me to come on and get the vehicle. I spoke to the sales person and he said everything was ok. I get to Brandon Reeves Auto World and mysteriously 10 min before we arrived Brandon Reeves himself had sold the vehicle to his good friend at 10:00 in the morning and Brandon Reeves is not there and the truck is also not there. Liars! They pulled my credit and literally wasted an entire day with their lies. The truck had been advertised online for close to 60 days. Bait and switch! Do not deal with these liars.
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September 2023 by Stephanie B.
HORRIBLE EXPERIENCE. Go ANYWHERE else to purchase a vehicle! The manager lied to us about having a certain vehicle on the lot, had us drive FOUR hours, and pulled our credit only to tell us when we arrived that the vehicle was not there and was not available. We were informed the owner, Brandon Reeves, sold the vehicle to "a friend" and oh well, have a nice day. It was unbelievable and the worst business I have dealt with. Stay far away from this dealership. There are so many other choices. Hopefully you can save yourself a whole lot of trouble and disappointment.
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September 2023 by Josh B.
Dishonest business and don't seem to care! Arrived to find out the owner, manager, and sales associate had been lying about a vehicle I was trying to purchase. I took a day away from my business to show up and find out that Brandon Reeves Auto World is a business of liars and crooks. Good to know. I would highly recommend you look literally ANYWHERE else for a vehicle.
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September 2023 by Taylor Register
If I could give 0 stars I would. This dealership sold us a vehicle with multiple safety concerns per our mechanic. We called the dealership 3 days after purchasing the vehicle to try and work something out regarding our trade in and the vehicle we purchased. We were informed they have no interest in the vehicle that we purchased. I am pregnant and also have a 4 year old. We are unable to transport our family in this vehicle. This whole situation has been a nightmare. We have asked multiple times for the owner to contact us and despite being told we would hear from him, we have not.
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September 2023 by Lesley Lingerfelt
Brian, Zack and crew are awesome. I came in super close to closing time and they were very helpful and respectful especially since I was a woman buying a car on my own. No pressure/No games atmosphere. Great experience great dealership!
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September 2023 by Alberto Malaguti
We have just bought a beautiful Alfa Romeo Stelvio from Brandon Reeves Auto World, and it has been a surprisingly amazing experience.Despite arriving 30 minutes before closing on a Saturday evening, Brandon and Zack made us immediately feel welcome and respected, in a very relaxed atmosphere.No arrogant and pressing car salesmen here. Just a friendly and honest conversation. Brandon apologized for them being short handed at the time and let us go on a test drive alone.Needless to say, we bought the car 30 minutes later.This is how car buying should be.