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February 2024 by Philip C. Gossett III
Staff was nice and helpful. The coffee pot was filthy. No one would have used it. I showed the person on duty and sent him the picture. It’s the little things that count.
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February 2024 by Tammy Stamey
Nice room. furniture was a little worn out. Overall it was good. Make sure you have a credit card cuz I do not accept cash wow whoever thought that would be?
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February 2024 by Cassie Jackson
Rooms are ok they serve breakfast it's pretty good for hotel breakfast (hot and cold)
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February 2024 by Terri Myrick
Very clean $235 for suiteNearby activities: Mall and aquatic center
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December 2023 by JC Andaluz
The kindness of the manager and the staff has been amazing. After a 12 hour driving trip, they have truly been kind to me and helped me. The manager, Gracie, she has been amazingly kind and helpful. She is an asset. I also want to express my gratitude to Dev. He was also amazingly kind and helpful and made our stay so warm and comfortable. Thank you so much. Highly recommend this location and hotel. Happy Holidays.
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October 2023 by Beth Watts
Hands and feet down this is the cleanest hotel this side of the Mississippi... peaceful pool area to make out with ur sweet tart!!!
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September 2023 by J Harrison
Perfect location for business in Monroe. They went above and beyond to take care of every need I had. Will definitely suggest this place.
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August 2023 by William Stutts
I did not catch her name but the young girl working the front office at 3:00 a.m. is the absolute customer service best. Even with every obstacle in the book she got me checked in at 4
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July 2023 by 《Rebekah》 Hernández
I was very impressed by how clean this place was. It even smelled good when we first opened the door, and the bathtub was super clean, which usually doesn't happen. All the bathrooms at the facility, including the pool restroom and the one close to the lobby, were clean as well.Ms. Linda, who worked in the kitchen area, was funny, helpful, and hard working. She kept the breakfast area clean and tidy and kept the food stocked. She also made me laugh, which was well needed after being under so much stress recently. I will definitely pick staying there when we come to visit our family again. This place definitely left me with a great impression.Rooms: Super clean and comfortable.Nearby activities: Lots of places to shop and eat.
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July 2023 by Patricia
Overall very nice. They upgraded us to a large room. Would have liked if the room was cooler.
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May 2023 by Miriam Martinez
The lady at the front desk was very polite. The room was clean, sheets were clean and had clean towels. What impressed me the most was that the room smelled good no cigarette smell like other places we have stayed. It was great. Thank you for your kindness we really appreciated. We will be staying there again.
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May 2023 by Regina Sellers
Absolutely great suit! The seating area came in handy to sit on my heating pad everyday, from the chronic pain I already have in my back, made worse by trying to sleep in a double bed with my husband who worked there for 7 days.So I had to sleep in the other bed, he wasn't happy about it, but completely understood. I was told all the mattress were brand new, but as dipped as these 2 double beds are, I think they forgot to change those beds! ?On a lighter note, the customer service was AWESOME!!The lady in the lobby was so helpful and kind and tried to help with my pain. There is a Hispanic lady that works I know Tuesday through I think Saturday ? anyway, very little English, but the most kind lady and most efficient housekeeper I've ever seen!! ❤️And to be completely fair, all the guys on my husband's crew did say there bed was really comfortable!! So I was just unlucky, but that's ok! I'll definitely stay again if I have to without complaining I'll just make sure we get a KING BED!!So, to sum up this very long review, EXTREMELY GREAT SERVICE AND AMAZING STAFF!!
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March 2023 by Proud Patriot
We came down from Eastern Shore Maryland to visit with family for Thanksgiving and for a few extra days. Our stay at Best Western in Monroe was very pleasant. Liz was an Angel to quickly change our 2nd floor room to a ground floor room, upon learning that one of us suffers with arthritis in the knees. That was very kind and considerate of Liz. Our room was clean and everything looked well-maintained. When back down in the future, we'll gladly stay here again.
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February 2023 by Thomasina Mcgee
Great location and stay at hotel . Impressed with Score grading of 100 and breakfast area score of 98. Staff was helpful and rooms were very clean and everything worked . Would stay here again .
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December 2022 by Claudia Felix-Pacheco
We came in on Tuesday night 12/20. The front desk clerk was so welcoming and friendly! The room was very clean. From the beds to the restroom. They even had a Glade plug in scent. So the room smelled very good. I would recommend this hotel and we will return here when in town.
