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August 2024 by Alex
Honestly, i’ve had a wonderful experience with this verizon & Curtis. I had visited 2 other verizon’s that were terrible in the customer service dept. But Curtis?? He not only sounded happy to help me when i called his store, he put back the phone i wanted & held it for me, and we had a few hiccups but he honestly did a really well job, from the inviting vibe he had, to explaining everything so i could understand, to even staying late to get me set up with my account, also he’s hilarious & i enjoy that he’s himself & i love that level of realism with reps. if i ever have any issues, i’ll absolutely drive the hour it takes to get his help. I stopped at Yadkinville & honestly i recommend driving right by that store & going to Curtis @ mocksville. He definitely deserves every good things that could come his way, he’s a great human & help 10/10. ( if it wasn’t for his help i wouldn’t have left my current carrier )
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July 2024 by Oleksandr Dulgerov
These guys are very cool. I can contact them with confidence, they really helped me professionally, although we communicated via broadcast since I don’t know English, but they were polite 1000% 100% you will be pre-war with this service, I made sure of this thanks to Nick and Brent????
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February 2024 by Bonnie Clark
The staff here is AMAZING and clearly are committed to superior customer service! I most highly recommend them!
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February 2024 by kenny omega
Most pleasant Verizon experience I’ve ever had. I don’t think they are a corporate store so some things they couldn’t help me with, but they did add me a Netflix perk that saved me 4 dollars a month. Thanks guys
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January 2024 by Joey Shipp
Two dudes smoking out front let us inside. They didn't offer any specials, or free perks and quoted outrageous service amounts so I walked to my car and got 2 free iPhones and Verizon Internet within minutes with a free Xbox series x and a $200 Amazon card. Please do something about this. I'm sure other people are walking out with a bad taste for Verizon
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November 2023 by Jonathan Walsh
Awesome store.
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July 2023 by Jenna Lane
Nicholas is awesome! Couldn't ask for better service.
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February 2023 by Feeling Fine
Nick was so helpful and really nice. He patiently answered all my questions and was a pleasure to do business with.
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November 2022 by Katina Durham
Nick Rose helped us out and was very patient. He was absolutely great and I wouldn’t want to deal with anyone else!10/10 for nick. He’s awesome.
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September 2022 by David R
Went to check on pricing for portable Wi-Fi devices. Store hours says open until 7 on Saturdays. Doors were locked. Did not look like the lights were on. Looks like my business will be taken elsewhere
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August 2022 by Jana K Brown
Not part of Verizon. Independently Owned. 2 stars
Update 11/2021 4 stars: Now a true Verizon store. Small staff, sometimes there is a wait because of that. But very knowledgeable and friendly.
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August 2022 by Jennifer Parker
By far the best Verizon retail store around! Every time I go into Verizon in Mocksville, also known as Russell Cellular, I have a great experience. I have had the same phone number and Verizon account since 2003 and I and I have been to multiple locations locations all over the United States due to military service and none has even come a smidge bit close to the professionals, yhe friendliness, the desire to actually help customers, or the customer service and care that I've always received at the Mocksville, NC location! Thanks for the great experience, loving my new phone! Keep up the good work!!
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August 2022 by Randy Stanley
best service in town. I will tell all my friends about our mocksville store.
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August 2022 by Brian Lura
Very helpful able to answer all my questions. When im back in the area and need help again i will stop here again
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August 2022 by John O'Day
Fast service !! Nick very knowledgeable & polite
