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January 2025 by David Snell
Just a note to say that Zach Hindman, who works for Fifth Third Bank in Mint Hill, has always given me excellent customer service and that he is very caring, kind, and professional.
Thank you, Zach, for offering and providing excellent customer service. Well done and please keep up the excellent work.
I am proud of you.
Sincerely.
David Snell
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December 2024 by WB66 D
Great bank and top notch service. Would highly recommend!
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August 2024 by Ozzy Brewer
Do not ever deal with Shawn Winters!! She would not let me draw my own hard earned money! She also denied a simple wire transfer! She is the worst person I have ever dealt with!!!!
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May 2024 by Jerome McNair
Just terrible. I sumitted a request for a perosnal loan, a week past and heard nothing back. Called and left a voicemail message and finally had to drive back to the Mint Hill branch a week later. I was told that the loan was denied for the amount requested because of my debt ratio. So they ran my credit and i took a hit for something they should have told me before running a credit check. I will never go to this institution again and would not recommend it.
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March 2024 by Patrick Byrne
I have been banking with 5/3rd in Mint Hill for years and I just can't say enough about them. Their customer service is excellent and I can always count on them to help in any situation.
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December 2023 by chris shaw
Kyle, assisted me today for well over 45 minutes if not an hour long it was absolutely outstanding experience. I will say this much Kyle and his associate Brandon were absolutely exceptional today. They did not rush me they were very patient with me and honest with me. If management sees this Kyle definitely needs to be recommended for assistant manager position. I will say close to the 14 million views that I have on Google Maps. The two reviews over the last week and today & restaurant have been the top reviews in the last 2 years of mine. I can't thank you enough for spending time helping me out today. Sincerely, Christopher Shaw
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July 2023 by John Smith
Used them for yrs. Recently found out the hard way that they do not offer fraud protection for their checking accounts. Definitely "one of those" regional banks. Pulled my assets out immediately. AVOID!!!
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October 2021 by Greg Auch
If I could give NO STARS, I would! I’ve been a LONG time customer with Fifth Third and after calling the “social media” number from my last review I had to DOWNGRADE my stars. I pay a RIDICULOUS amount of interest on my equity line AND 65.00 a year in LOC(?) charges. I asked why the charge? Answer….” It’s in your contract. “Ok, can that be changed, wavered or lessened? NO. WHAT? NO? The high interest rate is where you make your money…. But go ahead and grab 65 more dollars from a good, long lasting and loyal customer. NO! It CAN BE WAVED, it CAN BE CHANGED, but I guess they want to lock there“customers” into that fee. Terrible terrible “customer service”…. I WILL be switching banks as soon I post this. Thanks for the loyalty Fifth Third!!!I may seriously look into one of these new credit card bank (online) setups….They’ll appreciate a loyal customer to make money from but NOT overcharge or penalize them.
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October 2021 by Tertia House
This is a great bank i have used this bank for years!! If your have any issues to be addressed feel free to go inside and speak to someone. Everyone there are very nice and kind and offer any help you need!!
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April 2021 by Tia House
This is a great bank i have used this bank for years!! If your have any issues to be addressed feel free to go inside and speak to someone. Everyone there are very nice and kind and offer any help you need!!
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December 2020 by richard thornburg
Guy i was with was in and out of the atm with ease.
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November 2020 by Executive Restoration LLC
David Snell here.Thank you Michelle Harley, for helping and assisting, me today.You are very caring, kind and understanding. You got the 5 star award today.Got Mold?David Snell owner and operator.
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November 2020 by Ms Sag
Try reach this bank by phone during emergency you be on the line for hours trying to get a human to talk to.
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November 2020 by Marisella Blocker
My family had multiple issues when they had you guys. Especially when it comes to traveling. They had given prior notice and Were stranded on multiple occasions
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September 2019 by Fred Anderson
Staff are great. Sometimes a bit of a wait for banker but the tellers are superb.
