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“Great cell phone company and staff Went in to buy a new cell and new service and the staff was very helpful especially with getting me out the cheapest way possible and I didn't even have to wait”
“Alan from this store really helped me out! He knew all the phones and fixed the liquid glass and the case up for me. Went in for an upgrade and he went above and beyond to help me!”
“I'll give this a 5 star rating only because it is for the store and not for their coverage service. The store was really busy and the people were very nice. They didn't solve my issue but I got it sorted.”
“I went to the bark mobile in elkin and I'm still having problems with my old phone and my new phone I'm hoping that someone from bark can help me to where I don't half to carry 2 phones around”
“Sales associate was awesome but AT&T corporate via phone said I could pick up my phone today. I asked that they check stock over the phone before driving to the store. when I got there, Phone was not in stock. This was a wasted trip.”
“I have the pleasure of using the services of my local Wireless Phone company, and I must say that I am thoroughly impressed. This company deserves nothing less than a perfect 5/5 rating for their exceptional offerings and outstanding customer service.First and foremost, the network coverage provided by this company is simply phenomenal. No matter where I am, I experienced seamless connectivity and excellent call quality. What truly sets this company apart, though, is their exceptional customer service. The staff is knowledgeable, friendly, and always ready to assist. From the moment I walked into their store, I felt welcomed and valued as a customer. They patiently addressed all my queries and helped me choose the perfect phone and plan for my requirements.Overall, I cannot recommend Carolina West Wireless enough. They excel in every aspect, from network coverage to plan options and customer service. If you're looking for a reliable wireless phone provider, look no further!”
“Just had to bring back my old cable modem after upgrading. Not their fault but be prepared to wait in line 30 minutes. Almost always a line, sometimes out the door, so you may want to call ahead and try to schedule an appointment to try to avoid a long wait. I don't know for certain everyone can do this but I overheard an employee tell a client to do this so they wouldn't have to wait when they came back. Worth a try though. Customer service is good.”
“I received exceptional customer service from Paola. She was thorough and provided me with details and options that helped me make the best decision according to my needs and budget.I will definitely continue shopping at this store!”
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“Recently upgraded to a Samsung Galaxy 22+, had a few issues and the manager spent most of her lunch fixing the issue and was very professional and helpful, thanks for the expertise in all you do?”