Johnston & Murphy is a store known for its helpful and professional staff, offering a positive shopping experience. Customers praise the knowledgeable employees who go out of their way to assist, whether in-store or over the phone. Staff members are described as friendly, personable, and understanding, providing outstanding customer service. The store offers high-quality shoes at prices that are lower than expected, making it a recommended place for shopping. Customers appreciate the attentive help in selecting shoes, ordering sizes not in stock, and even guidance on shoe cleaning. Overall, Johnston & Murphy is seen as a store with excellent service, good product quality, and a welcoming atmosphere that encourages repeat visits.
Sandi offered me outstanding customer service over the phone, placed an order! She is an asset to your establishment, in my opinion! 👏🏼
August 2024
we had the best service there. the quality of the shoes are very good and they have prices lower than I expected. I would recommend this store to my friends.
September 2023
Very helpful sales staff. Didn't find what we needed but it wasn't for lack of assistance.
