“I had a great experience during my visit today to Saks Fifth Avenue in the Tanger Outlet in Mebane, North Carolina. I was searching for the perfect work dress and came across a dress on a mannequin that caught my eye. Unfortunately, my size was not available on the racks. Guadalupe, a store staff member, went above and beyond to assist me by promptly and skillfully removing the dress from the mannequin, allowing me to try it on. I ended up loving the dress and buying the dress. Guadalupe's attentiveness, patience, and kindness truly made my shopping experience memorable. I am grateful for the customer-centric environment at Saks Fifth Avenue, and special thanks to Guadalupe for her exceptional assistance! I look forward to continuing to shop at Saks Fifth Avenue and recommending it to friends and family based on the outstanding service I received.”
“I have had probably my 4th or 5th negative encounter with team lead, Darrell. The man has no customer service skills and should not be in leadership. He has absolutely no inclination or understanding of how to help customers. He even walked away when I asked 3 times to show him something. Thankfully manager, Donna, was more than willing to assist customers. She is the reason for bumping from one to four stars. She was very patient and helpful. Thank you Donna.”
“I had a great experience at Walmart thanks to David, an associate who was incredibly friendly. His warm smile made the massive store feel welcoming, and he helped me find everything I needed. Exceptional service like this truly enhances the shopping experience!”