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December 2023 by YooItsJaylen 2
Mason is awesome come to this store for all Verizon needs!!!
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October 2023 by Jasmine Scales
I was helped by Mason when pre-ordering and activating my iPhone 15. From start to finish he was nothing but pleasant. By far the best and easiest transition I’ve had with getting a new phone. Thank you so much Mason!
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August 2023 by DW Joyner
Most rude representation of Verizon ever in my 20+ years as a customer. When in to get my Verizon screen saver replace and given sale hype on trading my iPhone 13pro phone. After saying I wasn’t interested the salesman continues to insist. Had to repeatedly give agent my phone number and name. After installation was told it would be forty dollars, I explained that the screen saver he took off was purchased at the exact same store. Then he relinquished and say $11.70. I had a twenty and was told that I needed to use a card, I didn’t have a card to use. Try to pay with the twenty was told they had no change. Then the salesperson freak out jerks the screen saver off my phone with explicit words. Handed my phone and was told to get the f out of the store. He seem about to get physical with me a 74 yr old man I left he followed me to door shouting. I was glad to leave, I’ll never go back. Decided to post here before going on social media. By the way he didn’t return my screen saver, maybe he had a nervous condition.
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August 2023 by Cole Williams
We came in got some phones he helped me and my best friend save a ton on phone $1000 off each and got us set up with everything we needed
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August 2023 by Wesley Slaughter
Me and my friend and gf came in and Cole saved us almost $3000 on phones come see this guy he is awesome
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July 2023 by Brian Fulcher
Amazing service at the mayodan store. 'mason' helped us with a difficult transition from multiple carriers and porting numbers. He was very patient and easy to work with.
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June 2023 by Dre Moore
Amazing customer service!! Salesman “Trey” took awesome care of me and my fiancé. We ran into no problems at all, he had everything prepped and ready for us. We got out the store with 2 new phones and a new contract less than 2 hours. He was very professional and I will definitely go see him every-time I need something and tell everyone I know! Very pleased and happy with his work.
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June 2023 by Chuck Caldwell
My experience dealing with Jenna deserves more stars than I can give! She went above and beyond to assist me. I highly recommend this store and Jenna to anyone who reads this review.
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May 2023 by Cory Lockhart
Review. Once writing the review I was immediately contacted by the store manager Masons and was asked how he could help. He was able to help me get the phone back and fix the account to were I did not owe as much money on the phone. They went out of their way to make things right and I am truly appreciative of him.They are all about making a sale. This morning I told the sales man at the Mayodan Verizon office that was handling taking someone off my account that I would call so that they could transfer a phone number and a device to a new account, I was told they could not do that. Once I called 611 they were able to help me and by the time I was able to get back in touch with them they had already sold a new plan, phone, and given this person a new number. They were not worried about helping me get the phone off my plane because they were going to lose a sale. I am now stuck having to pay off a phone that I don’t even have in my possession. They kept telling the person that was on my plan that they could not transfer a phone and line over. I will never do business with Verizon again and hope that this saves someone else from heartache.
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May 2023 by Janice Wilkinson
John Webster at the Mayodan store helped me get through "the new phone process". I appreciate his professional even tone demeanor. As we know getting another phone is stressful, but John with his skill and wanting customer satisfaction did his best to satisfy this long term Verizon customer. Thank you, John.
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May 2023 by Laura Wlson
Great experience. Sales person was wonderful. I would highly recommend the Verizon store and Jenna was awesome to work with.
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May 2023 by Spencer
All I gotta say is Maria is the best! This store is definitely worth a visit. As they work endlessly to solve your issue. Thank you again Maria for all your help.-Adam and Spencer
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April 2023 by Renee Bennett
I went into the Mayodan store. Trey Scott was the sales person. He was very knowledgeable and great. Trey helped me with verizon home internet and my phone plan. He reviewed my cell plan saved me money and got me extras. I love verizon home internet.
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April 2023 by Mason Kolessar
Trey @ the Mayodan store (Rockingham Co.) was phenomenal with his knowledgeable assistance while my family came in looking to clean up the phone bill, and Trey helped us SAVE SAVE SAVE & the best part yet, got my husband a new upgraded phone! Thanks for the support & awesome service while getting us out the door with some new tech & better monthly payments. ?
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April 2023 by Charles Winn
I received a message from Verizon that I could get a free Motorola Edge 2022. Went by this store and the guy said it was an online only deal, but he could fix me up with one for about $200. I declined. Then I tried to get it online. When I got to the last stages of filling everything out, I couldn't get the phone until later in April and I should call in to speak to someone. The person on the phone said I "didn't qualify" for that deal, but they could fix me up with another Motorola model (found out it was a cheaper model and they were going to charge me the same $ as the supposed Motorola Edge 2022 - about $89 and change). I told him I didn't fall for the "Bait and Switch" technique and hung up on him. I'm taking a serious look at other cell providers. If they can't (won't) treat long time customers any better than this, I don't know if I want to continue doing business with them. And no matter how much they brag, T-Mobile isn't what they advertise.
