The UPS Store #6248 in Matthews is a locally owned and operated business offering expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing services. Reviews consistently highlight amazing and stellar customer service. Staff members are described as the most friendly, helpful, patient, kind, and polite people, with management and employees frequently going the extra mile for customers. The service is so good it is compared to a perfect commercial brought to life. Specific services like pack and ship are handled very well, with items very well packed, shipped quickly, and at very reasonable rates. Customers appreciate the efficient transactions, the helpful advice on packing, and the option to use USPS payment without the excessive wait time found elsewhere. The store is highly recommended, with customers gladly continuing to return for their shipping and business needs.
When I come to get materials printed for my business, it's a great experience and the quality is on point!
June 2025
Friendly place. It was busy but our wait was short.
June 2025
I will only go to this UPS store. The guy who is always there, likely the owner, always helps with anything I need, from copies to fingerprints. I haven’t had that experience with other UPS stores.