The Sleep Number® store in Matthews, NC provides a personalized sleep experience with their adjustable beds that allow customers to find their ideal firmness and comfort level. The store offers the exclusive Sleep Number® bedding collection, including cozy comforters and supportive pillows, to complete the sleep experience. Customers consistently praise the helpful and knowledgeable sales staff, particularly Catalina, who guides them through the process of selecting the right bed. One reviewer had a "great experience" and purchased a Sleep Number® bed the same day after Catalina's thorough explanations. Another long-time customer continues to return to the Matthews location to buy sheets and pillows, citing the "fantastic experience" and the staff's expertise in making the technology easy to understand. While the Sleep Number® beds are praised for their comfort and longevity, some customers note the high prices. One reviewer suggests buying during the annual Black Friday sale to get the best discount. Overall, the Matthews, NC Sleep Number® store receives positive reviews for its individualized sleep solutions and exceptional customer service.
I ordered the c4. I appreciate the transparency and honesty of the staff. Providing quality service is at the top of their list. The prices are great and the beds are comfortable. Thanks Chris and Catalina. You both are awesome!!!
July 2025
Jared was wonderful! He was informative and helped us get the best deal.
June 2025
Dealt with Jared. I can’t speak more highly of a sales person. He was very straightforward and got me what I needed without a bunch of hype. Everything was delivered exactly when he said it would be and in perfect condition. 10 out of 10.
